
Motivated professional with diverse experience in administrative, leadership, and customer service roles. Capable of balancing an array of expectations, mainstreaming processes, and managing teams. Confident employee with demonstrated track record of easily learning new processes and adapting to new work environments. Eager to provide support with the consideration of company and personal growth.
Responsible for providing administrative support to over 40 faculty and staff members in UNC's Computer Science department including reception services and scheduling appointments, meetings, and travel. Manage and prepare biosketches and current/pending support for faculty NIH and NSF grant proposals. Completing accounting tasks not limited to ordering department supplies and equipment via BuyCarolina, allocating purchases to correct funding sources using chart field strings, and vendor and reimbursement set up. Supervise two work-study students ensuring tasks pertaining to faculty support are completed. Well-versed in UNC systems including RASR, ConnectCarolina, BOA Works, Concur, etc.
Prepare and maintain a variety of computer databases pertaining to student attendance and demographic statistics for over 750 students. Operate PowerSchool program to generate reports to satisfy requirements of NC Department of Public Instruction. Manage other student data, not limited to, enrollments, withdrawals, schedules, and transcripts. Correspond with staff and parents via telephone and email. Perform as receptionist and front line of communication for parents entering and contacting the school.
Perform as a team member in cross-selling bank products to customers at every
opportunity to meet sales goals regarding accounts, credit cards, and loans. Balance and service ATMs often totaling more than $100,000. Quickly develop rapport with customers to better assess and handle their concerns. Performed teller transactions to include deposits, withdrawals and payments.
Assisted in managing group of eight baristas and acted as interim manager when needed. Streamlined daily operations by implementing new ideas and processes. Ensured correctness of store inventory and product orders. Assured accuracy and completed daily revenue deposits. Coordinated and conducted the hiring process and training for newly hired personnel.