Summary
Overview
Work History
Education
Skills
Timeline

Terina Bogan

Winder,GA

Summary

Analytical individual adept, in Customer Service. Brings comprehensive knowledge to Warehousing and Administration/Clerical work. With 10+ years of experience working in Public and Private sectors along with Professionalism to Diversified Communities, processing Excellent Communication, and Problem-Solving skills with a deep understanding of the process having an eye for detail and commitment to Accuracy.

Overview

21
21
years of professional experience

Work History

Logistics Associate

TACG
07.2022 - 10.2023
  • Generated documentation and information required for customer shipments.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Monitored and adjusted inventory levels according to demand.
  • Tracked orders and notified managers on status or potential delays.
  • Build and Prepared Stators for support lines.
  • Maintained excellent working relationships with other departments by efficiently responding to inquiries and complaints.
  • Loading compressor parts into wash line.


Community Assistant

Gwinnett County Elections
02.2022 - 07.2022
  • Logic and Accuracy testing.
  • Consumable inventory management.
  • Performing audits and counts of inventory.
  • Communicated what locations have arrived.
  • Signing out equipment and completing relevant oaths.
  • Conducted testing procedures which included the BMD, ICP's, ICC, and Polls pads.


Gift Wrapper

Bed,Bath & Beyond Inc,.
07.2019 - 04.2020
  • Processed packaging and shipped orders.
  • Organized stocks and maintained inventory department.
  • Worked the packaging lines.
  • Assembled boxes. For shipping unit.
  • Inspected products for defects and damaged.
  • Examined incoming and outgoing shipments.
  • Completed daily logs of inventor.
  • Gift wrapped special outgoing orders.



Eligibility Specialist

NYC Department Of Social Services
10.2002 - 09.2018
  • Interviewed applicants and explained scope of different available benefits.
  • Communicated with people from various cultures and backgrounds on application process.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Established databases to track, analyze and automate eligibility application processes.
  • Processed and certified documents for accuracy and compliance with government regulations.
  • Devised and implemented strategies to streamline eligibility verification processes.
  • Built relationships with diverse stakeholders to achieve successful program implementation.
  • Assisted clients with accurate eligibility form, application and document completion.
  • Facilitated information and resource exchanges with external agencies to progress client applications.
  • Resolved discrepancies with client applications to verify eligibility.
  • Assisted clients with completion of applications and paperwork.
  • Evaluated Bureau Fraud Investigations (BFI), Claims cases, and Sanction cases to retrieve money.
  • Worked with management on special projects.

Education

Criminal Justice

Gwinnett Technical College, Lawrenceville, GA

Skills

  • Customer service skills
  • Document preparation
  • Multitasking Abilities
  • Active Listening
  • Critical Thinking
  • Clerical Support
  • Data Integrity

Timeline

Logistics Associate - TACG
07.2022 - 10.2023
Community Assistant - Gwinnett County Elections
02.2022 - 07.2022
Gift Wrapper - Bed,Bath & Beyond Inc,.
07.2019 - 04.2020
Eligibility Specialist - NYC Department Of Social Services
10.2002 - 09.2018
Gwinnett Technical College - , Criminal Justice

Similar Profiles

CREATE PROFILE
Terina Bogan