Certified Medical Office Administrator. I have extensive experience in medical office procedures and policies. Hands on experience entering Insurance Biller and Coder information
Overview
26
26
years of professional experience
1
1
Certification
Work History
Claims examiner
Boon Chapman
06.2020 - 09.2024
Processed paper claims and electronic work queues, including complex CMS 1500
Processed claims that needed to be reworked
Data entry of claim information
Entered data and processed claims for direct member reimbursement
Adhered to HIPPA compliance policy and procedures and regulations
Maintained production and claims quality
Worked various daily reports as needed by management
Ensured all work and projects completed accurately and efficiently
Researched professional claims to see if refunds were due to health plan
Research and implement current Medicare procedures
Claims Examiner
Silverback TPA
Fort Worth, TX
01.2017 - 07.2019
Processed paper claims and electronic work queues, including complex CMS 1500
Processed claims that needed to be reworked
Data entry of claim information
Entered data and processed claims for direct member reimbursement
Adhered to HIPPA compliance policy and procedures and regulations
Maintained production and claims quality
Worked various daily reports as needed by management
Ensured all work and projects completed accurately and efficiently
Researched professional claims to see if refunds were due to health plan
Research and implement current Medicare procedures
Laid off
Full-time Student
New Horizons Computer Learning Center
Fort Worth, TX
01.2016 - 04.2016
Obtained experience processing of confidential information relating to the patient's demographics and medical information file, law & ethics, accuracy of source documents, bookkeeping and banking practices in the medical office
Hands-on experience with all coding rules associated with Evaluation & Management, Anesthesia and a portion of surgery sections of the CPT coding
Gained further familiarity with ICD-10-CM Codes, V & E Codes, Hypertension & Neoplasm tables, Tables of Drugs and Chemicals; and learned how to code using todays coding systems associated with Surgery, Radiology/Lab, and Medicine
Memorized the primary anatomy and basic physiology of the entire body system, including disease processes and diagnostic procedures
Claims Benefit Specialist
Aetna
Arlington, TX
01.1999 - 06.2014
Worked directly with members, doctors and employer groups, providing advice on the resolution of claims
Trained coworkers on dedicated accounts
Data entry of claim information
Processed paper claims and electronic work queues, including complex CMS 1500 & UB04 in accordance with company policies and procedures
Reprocessed claims that involved various contract issues, member claims involving all types of issues
Ensured company compliance with federal and state laws, including reporting requirements
Researched employee benefits and provider contracts
Maintained production and claims quality
Family Caregiver
06.2014 - Current
Career Transition
Education
Medical office Administration - Health Information/Medical Records Administration/Administrator
Certified Electronic Health Records (CEHRS), 05/16-01/21
Additional Information
Medical Office Procedures, Insurance Billing & Coding Essentials, Electronic Health Record, Human Anatomy and Physiology, Confidentiality / Discretion, Medical Terminology, ICD-10-Codes
Timeline
Claims examiner
Boon Chapman
06.2020 - 09.2024
Claims Examiner
Silverback TPA
01.2017 - 07.2019
Full-time Student
New Horizons Computer Learning Center
01.2016 - 04.2016
Family Caregiver
06.2014 - Current
Claims Benefit Specialist
Aetna
01.1999 - 06.2014
Medical office Administration - Health Information/Medical Records Administration/Administrator
New Horizons Computer Learning Centers
General Studies - Continuing Education
Tarrant County College
Certified Medical Administrative Assistant (CMAA), 03/16-01/21