Ashlyn Faeyer
Summary
I moved through a few different career paths after High School but found a nice home in Logistics and Operations. My mentor taught me many things first-hand and I quickly found a love for simplifying processes and creating efficient work tools. I work with my team to handle high volumes of orders while also communicating with customers.
I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Lead Logistics Coordinator
Clear Touch Interactive
Greenville, SC
03.2022 - Current
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Generated documentation and information required for customer shipments.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Managed system support functions to set priorities and service levels expectations.
- Verified accurate account invoicing through collaboration with accounting department.
- Reported customer feedback to management.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Logistics Coordinator
Clear Touch Interactive
Greenville, SC
01.2021 - 03.2022
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Managed system support functions to set priorities and service levels expectations.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Reported customer feedback to management.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Maintained department procedures manual detailing processing requirements for each individual account.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Developed and deployed strategies to save time and expenses associated with goods movements.
- Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
Logistics Assistant
Clear Touch Interactive
Greenville, SC
01.2020 - 01.2021
- Reviewed order data to verify transactions and shipping dates.
- Oversaw daily inventory counts to maintain data accuracy.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Reported customer feedback to management.
Warehouse Operator
Clear Touch Interactive
Greenville, SC
08.2018 - 01.2020
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used forklifts and pallet jacks to relocate products.
- Checked packages and merchandise for damage and notified vendors.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Verified accuracy of shipping and receiving documents and maintained records.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Enforced organizational standards to maintain safe and healthy work environment.
- Created sales orders and managed shipping timelines to meet customers' demands.
Education
High School Diploma -
Woodmont High School
Piedmont, SC05.2018
No Degree - Mechanical Engineering
Greenville Technical College
Greenville, SCSkills
- Logistics Process Improvement
- Critical Thinking
- Purchase Orders
- Employee Training
- Conflict Resolution
- Process Reviews
- Warehouse Operations
- Team Guidance and Management
- Customer Service
- Shipping and Receiving
- Spanish-Speaking
- Lean-Thinking
Languages
Spanish
Professional Working
Timeline
Lead Logistics Coordinator
Clear Touch Interactive
03.2022 - Current
Logistics Coordinator
Clear Touch Interactive
01.2021 - 03.2022
Logistics Assistant
Clear Touch Interactive
01.2020 - 01.2021
Warehouse Operator
Clear Touch Interactive
08.2018 - 01.2020
High School Diploma -
Woodmont High School
No Degree - Mechanical Engineering
Greenville Technical College