Martin Jones
Germantown,MD
Summary
My name is Martin Jones and I am a man with both skills and the ability to learn and adapt in my work environment. Personally, I love to draw and play video games to the point of creating my own game and adding my various drawings and creations into these games. However, I have and am capable of learning other skills to provide excellent service for the people around me. I also tend to use my acquired skills in my life and previous jobs to provide some of the most exceptional skills for my employer and employees. I graduated from Montgomery College with an Associate's Degree in Computer Gaming and Simulation and is the first of my family to earn a degree. My greatest weakness is my greatest strength: being perfect when it comes to my dream. I am a man who will make sure every little thing is working as best as they can be even if what they are doing is miniscule compared to others.
Overview
8
8
years of professional experience
Work History
Server
Panda Express
09.2022 - Current
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Greeted customers, answered questions and recommended specials to increase profits
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Cleaned tables and chairs to prepare dining area for next customers
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Served food and beverages to patrons and immediately remedied issues with orders
- Addressed complaints to kitchen staff and served replacement items
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
Server
Red Robin
07.2021 - Current
- Provided exceptional service to high volume of daily customers
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Served food and beverages to patrons and immediately remedied issues with orders
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Trained new employees on restaurant procedures and plating techniques
- Addressed complaints to kitchen staff and served replacement items
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Trained new employees to perform duties
- Served food and beverages to patrons and confirmed complete orders
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners
- Explained menu items, describing ingredients and cooking methods upon request
- Stocked service areas with supplies during slow periods
- Set up tables in between patrons to reduce wait times
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Greeted customers, answered questions and recommended specials to increase profits
Cashier
Wendy's
06.2016 - 06.2021
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Delivered high level of customer service to patrons using active listening and engagement skills
- Collected payments and provided accurate change
- Worked closely with front-end staff to assist customers
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Trained new team members in cash register operation, stock procedures and customer services
- Answered product questions with up-to-date knowledge of sales and store promotions
- Helped with purchases and signed customers up for rewards program
- Directed trash removal and sanitation procedures to keep aisles and register area organized
- Preserved appearance of store by arranging and replenishing displays and merchandise racks
- Helped customers find specific products, answered questions and offered product advice
Education
Associate of Applied Science - Game Design
Montgomery College
Rockville, MD05.2023
High School Diploma -
John F. Kennedy High School
Silver Spring, MD06.2011
Skills
- Digital Illustration
- Graphic Arts Design
- Relationship Management
- Video Game Development
- Game Design
- Experience with Blender
- Experience with Maya
- Experience with Godot Engine
- Experience with Unity Engine
Cover Letter
Company of Sega, My name is Martin Jones and I am an upcoming video game developer who has interest in developing games ever since I was in middle school and while I grew up in the 2000s, I spent a huge chunk of my childhood playing games on my brother's Sega Genesis such as Sonic the Hedgehog 2, Streets of Rage, Golden Axe and Super Hang-On. These games and many more inspired me to pursue the field of Game Development. Some of my favorite games involve platforming, Beat-em-ups and RPGs and over the years, playing those games gave me various ideas and suggestions on what to have or not have in one's video game. Various level gimmicks, power ups or skills to use in the levels. I also excel in character designs as over the years watching shows and movies as well as playing video games. I grew to love art and drawing various characters of my own based on the various things I had the chance to plan my own game and my own story revolving around the game I wish to make my own as well as other franchises I wish to revisit or see anew. I hope to work with games involving these franchises as well as giving you the chance to show my characters to the whole world. You always find a way to get us to smile and I wish to do the same for all of us with my own contributions to you and the world of gaming. Hope to get in touch with you soon.
Timeline
Server
Panda Express
09.2022 - Current
Server
Red Robin
07.2021 - Current
Cashier
Wendy's
06.2016 - 06.2021
Associate of Applied Science - Game Design
Montgomery College
High School Diploma -
John F. Kennedy High School
Similar Profiles
Javier GutierrezJavier Gutierrez
New Store Opening Manager at Panda Restaurant Group, Inc., Panda ExpressNew Store Opening Manager at Panda Restaurant Group, Inc., Panda Express
Maria EscuetaMaria Escueta
License Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda ExpressLicense Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda Express
Bea Anne TrinidadBea Anne Trinidad
Shift Leader at Panda Restaurant Group, Inc., Panda ExpressShift Leader at Panda Restaurant Group, Inc., Panda Express
Ariana DiazAriana Diaz
Counter Helper at Panda Restaurant Group, Inc., Panda ExpressCounter Helper at Panda Restaurant Group, Inc., Panda Express
Josee BellJosee Bell
Scrum Master at Community Service for Autistic Adults and ChildrenScrum Master at Community Service for Autistic Adults and Children