Seasoned professional with dual expertise in security and human resources. Expert in conducting comprehensive risk assessments, implementing advanced security protocols, and managing crises. Proficient in strategic recruitment, employee relations, and performance optimization. Demonstrated success in developing HR policies, leading cross-functional teams, and enhancing organizational resilience through superior communication and leadership skills. Proven ability to create secure, efficient, and positive work environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
02.2023 - Current
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Conducted regular patrols of key areas to spot and control security concerns.
Patrolled and monitored premises in company vehicle.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
Responded quickly to emergency situations to assess and deflect issues.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Monitored CCTV cameras and alarm systems for security breaches.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Senior Assistant-HR
Lovely Professional University
01.2018 - 09.2022
Conducted employment verification and background investigation
Scheduled appointments, meetings and conferences with employees to discuss and mitigate personal issues
Guided employees through automated self-service platform for queries and grievances
Assisted with planning, organizing and coordinating company events
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health
Filed documents, delivered mails to facilitate office operations of HR department
Examined employee files to answer inquiries for assistance with personnel actions
Archiving of cases/grievances received via official mails, walk-in queries and Relationship Management System
Processed, verified and maintained personnel-related documentation
Coordinated new employee onboarding with orientation scheduling and preparation
Explained company personnel policies, benefits and procedures to employees or job applicants
Gathered personnel records from other departments and employees
Designed/revised of old and new interfaces related to HR in coordination of Division of Infotech
Worked of MS-Office package (mainly Microsoft-Excel, Microsoft Word and Microsoft Access) on a daily basis
Processed staff exit cases and record updation.
Education
Securitas Security-Awareness And Prevention - Criminal Justice
Purdue Global University
West Lafayette, IN
06.2024
Master of Arts - English
Guru Nanak Dev University
Jalandhar, Punjab
04.2013
Bachelor of Arts - Language Arts Education
Guru Nanak Dev University
Jalandhar, Punjab
06.2009
Diploma - Electrical Engineering
Government Polytechnic College
Batala, Punjab
05.2008
Skills
Ms Office Certification
Incident Reporting
Superior customer service
Physical Fitness
CCTV Monitoring
Emergency Response
Patrol operations
Complex Problem-Solving
Relationship building and management
Threat Assessment
Staff & Emergency Management
Dispatch
Report Generation
Patrol techniques
Physical Stamina
Legible report writing
Accomplishments
Officer of the month for September, 2023
Effectively utilizing Microsoft Office Suite to streamline security protocols, enhance incident reporting, and support comprehensive data management for improved operational efficiency.
Spearheaded the comprehensive training and development program for new security officers.
State
MI
Zip
49009
City
Kalamazoo
Certification
[MS Office] Certification
Timeline
Security Officer
Securitas Security Services USA
02.2023 - Current
Senior Assistant-HR
Lovely Professional University
01.2018 - 09.2022
Securitas Security-Awareness And Prevention - Criminal Justice
Purdue Global University
Master of Arts - English
Guru Nanak Dev University
Bachelor of Arts - Language Arts Education
Guru Nanak Dev University
Diploma - Electrical Engineering
Government Polytechnic College
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