Addis M. Yilma
Pharmacy Technician
Ellicott City,MD
Summary
A certified Senior Pharmacy Technician with over six years of experience in a highly demanding and fast-paced retail and hospital pharmaceutical industry. Acquire the skills needed to identify inefficiencies, errors, streamline processes, and improve performance. Goal-oriented, adept at following directions and completing a task in a timely and efficient manner. Equipped with solid leadership and communication skills. Familiar with protocols for processing, filling and knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to any biotech and pharmaceutical company. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Currently completing a second master's program in biotechnology at Johns Hopkins University and working in a progressive organization that utilizes the scientific communication skills gained from six years of experience and graduate-level education while continuously learning challenging new tasks.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Mentor Volunteer
IMentor
Baltimore, MD
08.2021 - Current
- Helped set goals and work toward achieving them by educating mentees about various resources available for them.
- Assisted in remediation of transitioning high school students into college to maintain accreditation program at University.
- Provide mentees with academic success strategies, life skills development and opportunities for leadership development.
- Engage students in application of time management and academic strategies.
- Set goals with students and track progress through note-taking and reporting structures.
- Discuss any early alerts or other academic barriers and assist student in making changes.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Encouraged donations by supporting community fundraising events and campaigns.
- Teamed with community organizations and government agencies to increase outreach and service utilization.
Volunteer
Homeless Shelter
, MD
03.2019 - Current
- Supervise shelter clients and shelter activities
- Provide support and encouragement to shelter guests
- Assist in oversight of Biblical spiritual content by teaching and counseling clients
- Assist in assessing clients to determine their eligibility for government programs Researched referral programs to assist clients in obtaining services offered by state
- Provide encouragement, empathy, support, and friendship to clients
- Organized and managed events and projects as part of community support services.
- Spoke with community organizations to boost outreach and highlight programs successes.
- Assisted with special events or programs.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
- Supported staff with clerical work and other office tasks.
- Assisted with recordkeeping to maintain data for ongoing grant funding and regulatory compliance.
Inpatient Lead Pharmacy Technician
Johns Hopkins Children’s Center Hospital
Baltimore, MD
07.2016 - Current
- Comply and perform best practices as outlined in USP
- Follow doctors’ orders to ensure medication is dispensed accurately
- Perform pharmaceutical infusion compounding activities
- Prepare medications, which may include emulsions, liquids, ointments, powders for intravenous mixing or compounding procedures
- Prepare chemotherapy medications for oncology patients
- Train new employees on ins and outs of their daily duties
- Assist pharmacists as needed to support management of clinical work
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
- Dispensed and procured medicinal products and supplies used in hospital.
- Provided educational information sessions and programs for families, healthcare providers and community organizations.
- Handled stock and order supplies of medicines and drugs.
- Maintained patient and medication records in compliance with government regulations and department policies and procedures.
- Worked as preceptor mentor for students completing introductory and advanced pharmacy practicums.
- Verified safety and accuracy of physician orders.
- Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications.
- Stayed up-to-date on pharmacy regulations, treatments and developments in industry research.
- Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Resolved third-party billing, computer system and customer service issues.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Volunteer
University of Maryland Shock Trauma Center
Baltimore, MD
02.2020 - 08.2021
- Observe surgeries in operating room under supervision of charged nurse, surgeons, and medical team
- Stock patient bays with basic medical supplies that are needed during trauma
- Assist nurses and attending’s with small tasks, and comfort patients and families
- Collect case information from patients to improve patient care procedure
- Transport patients from to and from procedure rooms
- Assist nurses in moving patients and providing supplies
- Prepare patient beds and equipment for procedures
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Freed full-time employees up for more critical work by completing clerical tasks and office work.
Pharmacy Technician
Walmart Pharmacy
, MD
08.2015 - 06.2016
- Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to pharmacist
- Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs
- Maintains safe and clean pharmacy by complying with procedures, rules, and regulations
- Protects patients and employees by adhering to infection-control policies and protocols
- Organizes medications for pharmacists to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies
- Maintains records by recording and filing physicians' orders and prescriptions
- Prepares reports by collecting and summarizing information
- Contributes to team effort by accomplishing related results as needed
- Process OTC orders, fill prescriptions, and complete all required documentation
- Provide excellent customer service
- Maintain Pharmacy presentation by ensuring shelves is full, clean, and signed appropriately
- Receive and stock merchandise within Pharmacy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Counted and labeled prescriptions with correct item and quantity.
- Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Stocked, labeled and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Collected co-payments or full payments from customers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Education
Master’s - biotechnology, Biodefense
Johns Hopkins University
Baltimore, MD 08.2021 - Current
Master’s - Medical Science
Southern California University of Health And Sciences
California City, CA 08.2020 - 07.2021
Bachelor of Science - Exercise Science
Miami University
08.2010 - 01.2015
Skills
Goal-oriented
Certification
Pharmacy Technician National Certified
Timeline
Mentor Volunteer
IMentor
08.2021 - Current
Master’s - biotechnology, Biodefense
Johns Hopkins University
08.2021 - Current
Master’s - Medical Science
Southern California University of Health And Sciences
08.2020 - 07.2021
Volunteer
University of Maryland Shock Trauma Center
02.2020 - 08.2021
Volunteer
Homeless Shelter
03.2019 - Current
Inpatient Lead Pharmacy Technician
Johns Hopkins Children’s Center Hospital
07.2016 - Current
Pharmacy Technician
Walmart Pharmacy
08.2015 - 06.2016
Bachelor of Science - Exercise Science
Miami University
08.2010 - 01.2015
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