Corbyn Jefferson
Grand Prairie,TX
Summary
Enthusiastic Technical Business Analyst polished in optimizing systems to address dynamic needs, improve collaboration, and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technical Business Analyst
Infosys
Grand Prairie , United States
2021.03 - Current
- United technological needs from business areas to create company-wide system improvement best practices.
- Consulted with internal personnel to develop information systems strategies, tailoring technology purchasing and installation roadmaps to meet users' unique needs.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Tracked feedback at all levels and researched resolutions for common concerns.
- Investigated and addressed system issues to enhance usability and improve functionality.
IT Consultant (Contracted)
TEKsystems
North Richland Hills , TX
2020.10 - 2021.01
- Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
- Cooperated with project partners to develop system analysis and new system design based on client specifications.
- Recorded and reported job-related activities, findings, discrepancies and decisions.
- Compiled and submitted reports to leadership on programs, performance and education initiatives.
- Reviewed diverse organizational problems to assess concerns with areas such as workflows, communication and cost controls.
- Oversaw project schedules and evaluated progress toward important milestones at every phase of project.
Computer Repair Technician (Contracted)
Flex
Memphis , TN
2020.01 - 2020.03
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Reviewed current hardware and software configurations and recommended modifications to increase system speed.
- Assessed MRI and RV testing related issues to determine appropriate troubleshooting methods for remediation.
- Observed system functioning and entered commands to test different areas of operations.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Supported employees with advanced troubleshooting on helpdesk tickets.
LOI Manager
Waypoint Analytical
Memphis , TN
2017.08 - 2018.03
- Monitored safety practices and cleaning procedures in lab to minimize sample compromise.
- Provided technical support and services for scientists and engineers working in fields such as agriculture, environmental science and resource management.
- Communicated effectively with public to answer questions about forestry, conservation and sustainability.
- Maintained detailed logs of all experiments and relevant data and updated databases with new information.
- Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters.
Education
Certificate For Java Development - Software Development
Woz-U
Online03.2021
Full Stack Web Developer Certification - Web Development
Southern Careers Institute Inc
Austin, TX01.2020
Skills
- JavaScript experience
- Proficient in HTML
- CSS expertise
- SQL expert
- Proficient in AWS
- Proficient in MongoDB
- Proficient in React.JS
- Proficient in Bootstrap
- Proficient in C++
- Multitasking
- Project planning
- Data management
- Application development
- Advanced knowledge of embedded systems
- Active Directory knowledge
- Critical Thinking
Projects
Completed August 2020, The Clockinator is a simple punch-in/out application that employees of our clients are able to utilize within the workplace.
Technologies used include VSC, React JS, HTML, Javascript, MySQL, and SQLite
github.com/Woz-U-Group-Projects/team-yubaba
Certification
Application Development - Java Intensive - InfoSys Program Certification
Southern Careers Institute - Full Stack Web Developer Certification
Timeline
Technical Business Analyst
Infosys
2021.03 - Current
IT Consultant (Contracted)
TEKsystems
2020.10 - 2021.01
Computer Repair Technician (Contracted)
Flex
2020.01 - 2020.03
LOI Manager
Waypoint Analytical
2017.08 - 2018.03
Certificate For Java Development - Software Development
Woz-U
Full Stack Web Developer Certification - Web Development
Southern Careers Institute Inc
Application Development - Java Intensive - InfoSys Program Certification
Southern Careers Institute - Full Stack Web Developer Certification