Deon Tucker
Lewisville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Operational Excellence Manager
Tucker Logistics Group
Tyler, TX
03.2022 - Current
- Transportation & Logistics Consulant
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Route Driver
OnCore
Grand Prairie , Texas
01.2022 - Current
- Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
- Planned daily rounds to determine most efficient way to distribute clean bio coantiner & pickup full Containers of BIO
- Logged mileage, stops, orders and carton counts for each route.
- Inspected and loaded & unloaded delivery trucks and picked up customer returns.
Route Driver Sales
Aramark
Lewisville, TX
04.2017 - 11.2021
- Drove team revenue totals by bringing in top sales numbers.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- hProperly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.one
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Represented wide range of products and brands.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Processed payments, made change and provided receipts in route.
- Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
- Stayed in open communication with existing customers to offer immediate access to new products.
- Displayed products properly at customer sites and according to company specifications and policies.
- Handled customer concerns and issues effectively by end pf business day.
- Communicated regularly with [Job title] for delivery route details and changes.
- Drove more than 50 miles per day to serve as many as 125 customers per month across dfw area.
- Generated leads and cold called customers each week to set up appointments and bring in new business.
Courier Contractor (I.C.)
Pinnacle Business Solutions
Dallas, TX
01.2016 - 04.2017
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Delivered packages to customer doorsteps and business offices.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Route Courier (I.C.)
Courier Double Time Courier
Dallas, TX
03.2014 - 04.2017
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Operated Cargo Van & Box Truck OTR
- Tracked delivery information, mileage and fuel use while on shift.
- Verified load against delivery ticket before beginning every shift.
- Reported suspected mechanical issues quickly to supervisor for remediation.
- Communicated route progress to Supervisor , noting traffic and construction issues to avoid delays for critical deliveries.
Commercial Truck Driver
Black Hawk Transportation
Garland, TX
11.2013 - 10.2014
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Commercial Truck Driver
CASSITY JONES
TYLER, TX
12.2010 - 01.2014
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- drove flatbed mack truck with a moffit on the back Forklift
- Also loaded and unloaded trucks with forklift
Route Sales Representative
Dr Pepper Snapple Group
Irving, Texas
04.2006 - 05.2010
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- Immediately addressed problems with customers to promote speedy resolution.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Education
Associate of Arts -
Tyler Junior College
Troup, TXAssociate of Applied Science - Logistics Management
Palo Alto College
San Antonio, TXHigh School Diploma -
Robert. E LEE
Highschool05.2003
Skills
- Customer Accounts Management
- Passenger Interaction
- Route Logs
- Daily Vehicle Inspections
- DOT Requirements
- GPS and Route Planning
- Commercial Driving
- Critical Thinking
- Commercial Material Transportation
- Logistics Operations
- OSHA Standards
Timeline
Operational Excellence Manager
Tucker Logistics Group
03.2022 - Current
Route Driver
OnCore
01.2022 - Current
Route Driver Sales
Aramark
04.2017 - 11.2021
Courier Contractor (I.C.)
Pinnacle Business Solutions
01.2016 - 04.2017
Route Courier (I.C.)
Courier Double Time Courier
03.2014 - 04.2017
Commercial Truck Driver
Black Hawk Transportation
11.2013 - 10.2014
Commercial Truck Driver
CASSITY JONES
12.2010 - 01.2014
Route Sales Representative
Dr Pepper Snapple Group
04.2006 - 05.2010
Associate of Arts -
Tyler Junior College
Associate of Applied Science - Logistics Management
Palo Alto College
High School Diploma -
Robert. E LEE