Clyde Henry
Keller,TX
Summary
Dynamic Loss Mitigation Manager with a proven track record in training and coaching agents to minimize losses effectively. Expertise in delivering proactive updates to upper management, ensuring alignment with organizational goals. Skilled in monitoring calls to uphold quality standards and performance metrics, fostering a culture of continuous improvement. Adept at facilitating team huddles, side-by-side coaching, and online training sessions to enhance team capabilities and drive results.
Overview
20
20
years of professional experience
Work History
Retired
Chrysler Financial Services
Westlake, LA
11.1995 - 03.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma - Digital Business Management
Baldwin County High School
Bay Minette, AL11.1979
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
- Excellent communication
Disclaimer
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Email Correspondence
- From: Taylor Loy taylor.loy@berrylaw.com
- Subject: RE: Forms for the VA
- Date: 2025-09-02T17:11:06
- To: CLYDE HENRY cvhen@aol.com
- Cc: clydevhenryz12430701@berrylaw.filevineapp.com
- Hello
- We do not have a sample form that we can send, but I’ve included information below your doctors will want to include in their letters. There is no specific format they have to use. The “at least as likely as not” language I have in bold below is the language they should use in stating their nexus opinion.
- The doctor should state the claim they are providing the nexus opinion for.
- The doctor should state if they’ve completed an exam for your condition and state any records of yours they reviewed in forming their opinion (STRs, military personnel records, other medical treatment records, etc.).
- The doctor should state their opinion of whether your condition is at least as likely as not linked to your military service.
- They need to provide the reasoning for their opinion – This can include the records of yours they reviewed, statements you provided about your condition, relevant medical literature, etc. that they used to form their opinion.
- The doctor should provide their credentials and contact information.
- The doctor should sign the nexus letter.
- Thank you
- Taylor
- From: CLYDE HENRY
- Sent: Sunday, August 31, 2025 9:02 AM
- To: Taylor Loy
- Subject: Re: Forms for the VA
- Hello Taylor
- I know you are not in the office right now.
- But none of my doctors are familiar with the manual nexus letter. They stated they know about the fill able ones. I told them the fill in the blank ones are considered weak. They ask if I could get you to send a rough draft or an example of a VA satisfactory nexus letter, so it can be used to see exactly what the VA is asking for and a guide line. It can be a x- client’s letter, just delete the name, SS#, or any information, that is important, all is needed is the letter. When you return to the office, please let me know.
- Thanks
- On Aug 28, 2025, at 4:57 PM, CLYDE HENRY wrote:
- They all are willing to do the fill in the blank form but, but I understand they are weak. Can you send me a form of a good nexus letter, I am not going to give up.
- Sent from my iPhone
- On Aug 28, 2025, at 4:52 PM, CLYDE HENRY wrote:
- Taylor, I tried to get my doctors to write nexus letter but they all wanted to fill out the form. None of them wanted to do them manually. They all SS they will do the fill in
- On Aug 27, 2025, at 4:43 PM, Taylor Loy wrote:
- Good afternoon
- Nexus letters and treatment records from your doctors are helpful evidence to support claims. If your doctor is willing to provide a nexus letter, we can send it to the VA to support the applicable claims.
- Please let us know if you have any questions. Also, I wanted to update you that Angela has started a new role in the firm, so I have a new legal assistant. Her name is McKenna Sender. I’ve included her on the email and added her information below so you have it for the future.
- McKenna Sender: mckenna.sender@berrylaw.com
- From: Angela Kratzer
- Sent: Wednesday, August 27, 2025 10:26 AM
- To: clydevhenryz12430701@berrylaw.filevineapp.com; Taylor Loy
- Subject: FW: Forms for the VA
- Sent: Wednesday, August 27, 2025 07:31
- To: Angela Kratzer
- Hello Angela
- Do I need to send the VA a nexus letter? If so please let me know. I will contact my doctors.
- On Jun 27, 2025, at 5:35 PM, Angela Kratzer wrote:
- Good evening Mr. Henry
- I see that you had called as you received a letter from the VA about your forms not being signed. After review, it does look like the signature did not come through maybe due to how it was digitally signed. I will send it to you through our software called vinesign via email. It will be a separate email than this one. You can sign it and I will forward it onto the VA once received back.
- Please let me know if you have any questions.
- Respectfully
- Angela Kratzer | Legal Assistant
- Berry Law Firm IPhone: 402.466.8444 | Fax: 402.923.3777
- Jsberrylaw.com | ptsdlawyers.com
- 6940 O St, Suite 400, Lincoln, NE 68510
- 1414 Harney St, Suite 400, Omaha, NE 68102
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Timeline
Retired
Chrysler Financial Services
11.1995 - 03.2016
High School Diploma - Digital Business Management
Baldwin County High School