JESSE THOMAS
Branford
Summary
Results-driven and versatile professional with exceptional leadership, teamwork, and crisis management skills, demonstrating the ability to excel under pressure and make sound decisions in challenging situations. In the current role as an Assistant Regional Manager, exhibited expertise in driving operational efficiency across multi-unit locations, boosting revenue growth, and ensuring overall business success. Skilled in planning and coordinating marketing events to enhance brand visibility, generate leads, and increase customer engagement. Committed to achieving excellence in every endeavor and fostering a culture of continuous improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Regional Manager
Ignite Fitness Holdings
03.2023 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Oversaw payroll, business planning and marketing for franchise operations.
- Developed aggressive marketing objectives for sales, ROI and brand loyalty.
General Manager
Planet Fitness
08.2021 - 03.2023
- Managed budget implementations, employee reviews, training, and schedules.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained new employees on proper protocols and customer service standards.
- Planned and executed several field marketing events.
Front Desk Associate
Planet Fitness
11.2020 - 08.2021
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained cleanliness and organization of front desk area.
- Enforced policies and held customers accountable for not following gym regulations.
Combat Engineer
United States Army Corps Of Engineers
07.2017 - 03.2019
Education
High School Diploma -
Branford High School
Branford, CT06.2017
Skills
- Versatility
- Communication
- Multi-Unit leadership
- Business Administration
- Project Management
- Logistical Planning
Accomplishments
- Achieved over $30,000 in EFT growth during the recovery phase of the COVID-19 pandemic at a single location.
- Directed operations for 5 multi-unit locations, ensuring efficiency and high performance.
- Assisted in the launch of 4 new club locations in Connecticut.
- Coordinated field marketing events and developed corporate partnerships, generating over $15,000 in first-year club membership value.
Certification
CPR/AED Certified
Certified Training Manager
Timeline
Assistant Regional Manager
Ignite Fitness Holdings
03.2023 - Current
General Manager
Planet Fitness
08.2021 - 03.2023
Front Desk Associate
Planet Fitness
11.2020 - 08.2021
Combat Engineer
United States Army Corps Of Engineers
07.2017 - 03.2019
High School Diploma -
Branford High School
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