Lauren Cieler
Hermitage,TN
Summary
Detailed-oriented professional polished in identifying and implementing process improvements. Offers expertise in decision-making in fast-paced environments. Dedicated to representing establishment with friendly and good integrity demeanor.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Office Manager
Nashville Shores Marina
Hermitage, TN
05.2015 - Current
- Visible inventory; sales; phones/customer reservations; complete rental contracts/process payments
Substitute Teacher
Wilson County Schools
Mt. Juliet/Lebanon/Watertown , TN
11.2024 - 03.2025
- Follows and teaches lesson plans, aids students in understanding subject matter and ensures that regular classroom routines are followed
- Establish and maintain a safe and orderly classroom environment
Retail Operations Specialist II
Manheim Nashville
Mount Juliet, TN
04.2022 - 08.2024
- Perform physical inspection of the units and evaluate cosmetic reconditioning as needed
- Estimate cost for cosmetic repairs and discuss with customer to gain approval
- Coordinate vehicle repairs with reconditioning facilities and post charges to accounts in a timely manner
- Utilize AS400/AutoPoint systems to manage customer approved vehicle recon fulfillment
- Build deep service relationships with customers
SVC Operations Clerk
Old Dominion Freight Line
La Vergne, TN
07.2021 - 03.2022
- Prepare a variety of documents and reports using AS400
- Generate manifests for freight movement
- Locate over, short and damaged freight and research and resolve issues on a daily/weekly basis
- Communicate discrepancies with customers as needed
- Evaluate accuracy of bills of lading and make any needed corrections
Administrative Assistant Division II
Enbridge
Nashville, TN
09.2018 - 07.2021
- Assist in evaluating documentation of various forms, reports and correspondence in the Right of Way Department
- Formulate documentation for anomaly dig projects on behalf of Pipeline Integrity
- Prepare/support special projects research and planning
- Assist in government compliance auditing for FIMSA; CIS surveys
Education
Master of Arts - Organizational Management
The University of Arizona Global Campus
Chandler, AZ08-2025
Bachelor of Science - Organizational Communication
Middle Tennessee State University
Murfreesboro, TN12-2017
Skills
- Customer service
- Versatility
- Verbal/written communication
- Time management
- Operational support
- Strategic planning
- Interpersonal skills
Certification
- Dale Carnegie Certified
Timeline
Substitute Teacher
Wilson County Schools
11.2024 - 03.2025
Retail Operations Specialist II
Manheim Nashville
04.2022 - 08.2024
SVC Operations Clerk
Old Dominion Freight Line
07.2021 - 03.2022
Administrative Assistant Division II
Enbridge
09.2018 - 07.2021
Assistant Office Manager
Nashville Shores Marina
05.2015 - Current
Master of Arts - Organizational Management
The University of Arizona Global Campus
Bachelor of Science - Organizational Communication
Middle Tennessee State University
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