Luke Seanez

Best Buy

10.1999 - 08.2022

Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Identified issues, analyzed information and provided solutions to problems.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Cultivated interpersonal skills by building positive relationships with others.
Skilled at working independently and collaboratively in a team environment.
Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Demonstrated respect, friendliness and willingness to help wherever needed.
Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Collected customer feedback and made business adjustments to improve retention and satisfaction.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.

Summary