Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Saint-Pierre

Apopka,FL

Summary

Samantha Saint-Pierre, Experienced Customer Service Representative and Sales Employee, looking to gain experience in an everyday business setting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Substitute Teacher

Volusia County Schools
10.2021 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
  • Integrated existing and new technology into classroom to help provide creative and fun learning environment.

Sales associate

Victoria's Secret PINK
Altamonte Springs, FL
05.2019 - 11.2020
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.

Sales Associate

Aldo Shoes
Elizabeth, NJ
11.2018 - 02.2019


  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Completed orders and organized product deliveries to meet customer timetables.

Customer Service Specialist

Toys"R"Us
Union, NJ
03.2018 - 05.2018
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Described product highlights and benefits to help guide purchasing decisions.

Customer Service Specialist

Office Depot Inc
Union, NJ
08.2017 - 01.2018
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.

Education

Bachelor of Science - Psychology

Bethune Cookman University
Daytona Beach, FL
05.2023

Associate of Science - Liberal Arts And General Studies

Valencia College
Orlando, FL
08.2021

High School Diploma -

Hillside High School
Hillside, NJ
06.2018

Skills

  • Verbal and written communication
  • Creative problem solving
  • Classroom management
  • Instructional technology
  • Customer Service
  • Data Entry and Maintenance
  • Inter-Department Collaboration
  • Microsoft Office Suite
  • Computer Proficiency
  • Document and Records Management
  • Strong Analytical and Problem Solving Skills
  • Administrative and Office Support

Languages

Haitian Creole
Full Professional

Timeline

Substitute Teacher

Volusia County Schools
10.2021 - Current

Sales associate

Victoria's Secret PINK
05.2019 - 11.2020

Sales Associate

Aldo Shoes
11.2018 - 02.2019

Customer Service Specialist

Toys"R"Us
03.2018 - 05.2018

Customer Service Specialist

Office Depot Inc
08.2017 - 01.2018

Bachelor of Science - Psychology

Bethune Cookman University

Associate of Science - Liberal Arts And General Studies

Valencia College

High School Diploma -

Hillside High School