Theodore Rydberg
Summary
A forward thinking professional adept at customer-centric problem-solving, delivering innovative solutions with a focus on quality, efficiency, and client satisfaction. A proactive approach and passion for continuous improvement ensure optimal outcomes in diverse and demanding environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Systems Administrator
HorizonIQ
05.2022 - Current
- Resolve complex issues on Linux and Windows systems, maintaining uninterrupted critical infrastructure operation.
- Implement robust backup solutions with Veeam and Zerto for data protection and disaster recovery.
- Effectively communicate with clients, team members, and cross-functional teams to gather requirements and ensure smooth project execution.
- Execute seamless migration and virtualization projects with VMware vSphere, minimizing downtime and maximizing resource efficiency.
- Manage Linux and Windows servers for optimal performance, utilizing proactive monitoring with tools like Zabbix and VeeamONE.
Data Center Technician
Rackspace Technology
01.2020 - 05.2022
- Constructed and managed data center servers for optimal performance.
- Troubleshooted computer hardware and configured RAID arrays.
- Supported clients and colleagues via various communication channels.
- Prepared server cabinets for infrastructure deployments and migrations.
- Collaborated with clients, colleagues, and teams to troubleshoot and implement effective solutions for seamless operations.
Cloud Operations Specialist
Singlehop / INAP
05.2017 - 01.2020
- Managed server networking configurations and troubleshooting.
- Provided dedicated support to VIP clients, ensuring satisfaction.
- Deployed and maintained servers on multiple platforms OS platforms.
- Communicated technical concepts effectively to clients, providing clear explanations and guidance.
Front End Manager
Strack and VanTil
06.2008 - 05.2017
- Provided exceptional customer service by actively engaging with customers and addressing their needs.
- Implemented strategic plans through scheduling, training, and service standards adherence.
- Resolved customer issues promptly and professionally, contributing to improved service delivery.
Education
BS - Digital Media
DePaul University
Skills
- Windows Server, Linux (Ubuntu, CentOS, Red Hat, ESXi, Debian)
- TCP/IP, DNS, DHCP, VPN, network infrastructure, and troubleshooting
- VMware, Hyper-V, and VirtualBox
- Veeam, Zerto, and disaster recovery planning
- Communicates well with team members, clients, and vendors
- Experienced in IT project planning, execution, and monitoring
Certification
Project Management Essentials Certified (PMEC) Management & Strategy Institute Credential ID 99906636 October 2021
Lean Six Sigma White Belt Certification Management & Strategy Institute Credential ID 91100953 July 2021
Timeline
Senior Systems Administrator
HorizonIQ
05.2022 - Current
Data Center Technician
Rackspace Technology
01.2020 - 05.2022
Cloud Operations Specialist
Singlehop / INAP
05.2017 - 01.2020
Front End Manager
Strack and VanTil
06.2008 - 05.2017
BS - Digital Media
DePaul University
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