Summary
Overview
Work History
Education
Skills
Timeline
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Brian Reischman

West Palm Beach,FL

Summary

Accomplished HVAC professional with a proven track record at Central Piedmont College, enhancing client relationships and fostering collaborative environments. Expert in business analysis and creative solutions, significantly boosting customer satisfaction and performance outcomes. Skilled in proposal writing and complaint resolution, adept at translating complex technical requirements into actionable strategies.

Overview

36
36
years of professional experience

Work History

HVAC -Home Services Consultant

SELF
01.2022 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.

Principal

Home Pros of Charlotte - HVAC Sales, Service
03.2015 - 09.2021
  • Leveraged CRM tools to track leads, manage opportunities, and optimize overall sales performance throughout the organization.
  • Increased sales revenue by providing exceptional product knowledge and technical support to customers.
  • Negotiated favorable contracts that aligned with both company goals and client needs, achieving win-win outcomes.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Negotiated prices, terms of sales and service agreements.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Lead Sales/Technician

Summit Air and Electric
01.2012 - 01.2015
  • Trained junior sales technicians, enhancing their product knowledge and sales techniques.
  • Acted as a liaison between technical teams and clients, ensuring mutual understanding of project requirements.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
  • Traveled to job sites for both scheduled and emergency appointments.

Director of Operations

Topsider Homes Inc.
01.2002 - 01.2004
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.

Sales / Tech Specialist

STO Corporation
01.1999 - 01.2001
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.

Lead HVAC Technician

Superior Air Conditioning
01.1993 - 01.1997
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.

HVAC Instructor

Central Piedmont College
01.1989 - 01.1991
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Promoted classroom safety, collaboration, and best practices.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.

Education

Bachelor of Arts - HVAC

Central Piedmont Community College
Charlotte, NC
01.1991

Skills

Client Relationship Building

Collaborative mindset

Creative solutions

Business Analysis

Proposal Writing

Complaint resolution

Product Training

Price Quoting

Warranty Claims Process Management

Timeline

HVAC -Home Services Consultant

SELF
01.2022 - Current

Principal

Home Pros of Charlotte - HVAC Sales, Service
03.2015 - 09.2021

Lead Sales/Technician

Summit Air and Electric
01.2012 - 01.2015

Director of Operations

Topsider Homes Inc.
01.2002 - 01.2004

Sales / Tech Specialist

STO Corporation
01.1999 - 01.2001

Lead HVAC Technician

Superior Air Conditioning
01.1993 - 01.1997

HVAC Instructor

Central Piedmont College
01.1989 - 01.1991

Bachelor of Arts - HVAC

Central Piedmont Community College

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Brian Reischman