TAOFIKAT MOSHOOD
richmond,tx
Summary
Educates patients by demonstrating proper use of equipment and exercise routines. Maintains patients confidence and protects operations by keeping information confidential. Maintains safe and clean working environment by complying with procedures, rules, and regulations. Friendly and upbeat physical therapy team member offering strong history of success in providing knowledgeable and conscientious support to all patients. Safety-focused, reliable and skilled at managing any assistance task on behalf of senior personnel, including fitting devices, and preparing equipment. Good multitasking, problem-solving and documentation skills.
Overview
9
9
years of professional experience
Work History
Physical Therapist Aide
AMRC
04.2020 - Current
- Preparing equipment and treatment rooms
- Schedule patients for appointment
- Maintain medical records
- Demonstrated competence in physical therapy treatment
- Read instructions from physical therapist
Quality Control Specialist
Pharmedium Service LLC
03.2018 - 03.2020
- Inspecting of the lot number and national drug control (NDC)
- Microbiological testing of clean rooms, using appropriate equipment such as: particle counters, viable counters, to monitor the number of microorganisms in the air for different grades of room within the clean room
- Carts and equipment wipe down with appropriate phenol of month/alcohol before entry into cleanrooms
- Counting of colonies on the media plates
- Incubation of plates and further testing of microorganisms where necessary and as required by the SOP
- Inspected quality of finish products, making minor repairs to meet product expectations
- Maintains all registrations with DEA and other agencies as needed
Customer Service Representative
Amazon
10.2016 - 03.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Assembler
Sercel Incorporated
01.2016 - 08.2016
- Building and assembling of resistor
- Used different types of chemicals to code and connect cables
- Placing of low temperature co efficient ribbon alloy on a high quality porcelain core complete with stainless steel terminals
- Installing of Hydrophone rings
Education
Bachelor's - Microbiology
Fountain university of Nigeria.
Oshogbo, Osun state05.2016
High school or equivalent - science
Totallight school
05.2009
Skills
- Computer skills
- Teamwork skills
- Patient confidentiality
- Geriatric Rehabilitation
- Balance training
- Therapeutic exercise
Languages
English
Full Professional
Timeline
Physical Therapist Aide
AMRC
04.2020 - Current
Quality Control Specialist
Pharmedium Service LLC
03.2018 - 03.2020
Customer Service Representative
Amazon
10.2016 - 03.2018
Assembler
Sercel Incorporated
01.2016 - 08.2016
Bachelor's - Microbiology
Fountain university of Nigeria.
High school or equivalent - science
Totallight school
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