Gena Adamson
West Valley City,UT
Summary
Years of customer service experience as well as exploration into many different leadership, sales, and tech positions. Passion in enhancing skills, growth, team collaboration and community building. Skilled Kickboxing Instructor with a personable and outgoing mentality focused on engaging students. High-intensity athlete in good physical condition. Organized professional highly effective at motivating students.
Overview
9
9
years of professional experience
Work History
Kickboxing Instructor/Manager Assistant
Ilovekickboxing
Las Vegas, NV
03.2019 - 01.2022
- Maintained energy and enthusiasm in fast-paced environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Conducted research, gathered information from multiple sources and presented results.
- Oversaw daily operations to ensure high levels of productivity.
- Led projects and analyzed data to identify opportunities for improvement.
Timeshare Sales Representative
Bluegreen Club 36
Las Vegas, NV
05.2018 - 05.2019
- Developing communication skills to convey Bluegreen’s Vacation Club’s value to customers while adhering to NRED laws and codes
- Researching and acquiring knowledge of vacation club program, resorts, owners benefits, etc.
- Attending group meetings to further enhance sales skills, knowledge of sales metrics, and important mindset structure to apply during conversations with customers.
Assistant Manager
Migun
Salt Lake City, UT
01.2014 - 12.2016
- Adhering to patients personal medical needs, schedules and follow-ups
- Updating, tracking, and collecting patients payment information through Apex and Lightspeed POS
- Learning and applying the knowledge of different medical instruments in connection with patients needs.
Wells Fargo
Salt Lake City, UT
01.2012 - 01.2014
- Answering in-coming calls from customers in need of web support and financial assistance
- Performance balancing heavy metric systems for company and customers while handling their confidential information
- Cohering to company legal codes and updating knowledge of software, products, policies and procedures daily.
Education
Bachelor of Science -
University of Utah
Salt Lake City, UT2025
Associate of Science -
Salt Lake Community College
Utah2016
Skills
- Social and Emotional learning facilitator
- Fitness instructor
- Collaborative team player
- Courteous and strong service mindset
- De-escalation Techniques
- Calm and Professional Under Pressure
- Verbal and Written Communication
- Product Promotion
- Competitive Research
- Database Skills
Timeline
Kickboxing Instructor/Manager Assistant
Ilovekickboxing
03.2019 - 01.2022
Timeshare Sales Representative
Bluegreen Club 36
05.2018 - 05.2019
Assistant Manager
Migun
01.2014 - 12.2016
Wells Fargo
01.2012 - 01.2014
Bachelor of Science -
University of Utah
Associate of Science -
Salt Lake Community College
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