Mohammed Al-mufti
Edmonds,WA.
Summary
Experience in fast-paced environments, problem-solving, teamwork, and self-Motivation.
Communication skills, writing skills, multi-tasking, team player, and attention to detail.
Two years of customer service experience.
Ability to handle multiple time-sensitive projects under competing deadlines.
Consistently Punctual.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Service Coordinator
Consumer Direct Care Network WA
Everett, WA
11.2021 - Current
- Helping caregivers and clients in the transition process from the Dept Of Social and Health Services to the Consumer Direct Care Network WA
- Solving the client’s and caregivers’ issues by analyzing each case
- Using the CRM software for documentation and identification purposes
- Solving and analyzing the Individual provider’s issues with IT and data management departments.
Night Shift
Individual Provider DSHS
Lynnwood, WA
04.2016 - Current
- Managing financial and daily activities (transport the client, manage medications, make calls with doctors, schedule appointments, going with the client to the bank).
Census Project/ Site Operator
Indra Soft
Lynnwood, WA
01.2021 - 08.2021
- Helped selectees and orphans get their fingerprints
- Entered their data into the Census system
- Managed the data of the Census database and keep it private
- Data privacy was an essential part of this job
- Solved Selectee's issues with the IT department.
Data Coordinator
Juno Therapeutics
Bothell, WA
07.2019 - 11.2019
- Ran Blue Mountain Regulatory Asset Management (BMRAM) system queries and notified impacted departments of records needing transition
- Created “Parent / Child work order packages” for new equipment installs, moves, and retirement
- Created new Asset induction requests, approved change requests, and retired assets
- Collected technical specifications from another vendor and provided them to the facility engineering department.
Process Engineer
Elite Home Group
Amman, Jordan, Jordan
11.2018 - 04.2019
- Prepared quotations, invoices, technical and management reports, memos, managed contracts, and feasibility studies
- Collaborated with engineering teams in bidding for pipeline projects with Exxon Mobil by participating in the whole project life cycle from initiation to execution
- Established engineering and environmental standards system for the Oil and Gas department called ISO 9001 and 14001 through SGS company and played a significant role in obtaining approval
- One year of customer service experience with the Oil and Gas companies
- Coordinating office participation in engineering and construction projects, managing the flow of documents between internal and external partners, and generating project reports for the office.
Education
Master of Engineering - Sustainable Smart Cities, Civil, and Environmental Engineering
University of Alabama At Birmingham (UAB)
09.2021
Bachelor of Science - Chemical Engineering
University of Technology
Baghdad06.2007
Skills
- Atlas
- GIS
- Microsoft AX Dynamics
- Nobel and Live Vox
- Data Collection
- AutoCAD (Smart draw)
- International Computer Driver License (ICDL)
- Customer Service CRM software
- Mathematical applications
- Scientific research methodologies
- Statistics Operations
- Technical Management
- GMP
- Problem-solving
- Microsoft Office
- Organizational and time management
- Office gadgets and applications
- Excellent Verbal and Written communication
- Public Health
- Visual Inspection
- Team Collaboration
- Decision Making
- Report Preparation
- Time Management
- Data Entry and Analysis
- Analytical and Critical Thinking
- Documentation and Recordkeeping
Additional Information
- PROJECTS Big Data in Indonesia (Tableau project) Spring Term 2021 Analyzed the data by doing a thorough survey about Indonesia’s climate change effects. The results depended a lot on charts created by using Tableau software.
- Internet of Things (IoT) Fall Term 2020 Monitored system types and know why mobile and low-cost systems are preferable to high quality and cost in some developing countries. Focused on case studies method, approach, types of the methods used and understand the level of complexity of this method. Concentrated on testing the pollutants and gases by using low-cost air pollution monitoring systems suitable to low- and middle-income countries.
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Limited Working
Timeline
Service Coordinator
Consumer Direct Care Network WA
11.2021 - Current
Census Project/ Site Operator
Indra Soft
01.2021 - 08.2021
Data Coordinator
Juno Therapeutics
07.2019 - 11.2019
Process Engineer
Elite Home Group
11.2018 - 04.2019
Night Shift
Individual Provider DSHS
04.2016 - Current
Master of Engineering - Sustainable Smart Cities, Civil, and Environmental Engineering
University of Alabama At Birmingham (UAB)
Bachelor of Science - Chemical Engineering
University of Technology
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