NICOLE R. RUDER
Account Manager
EDMONDS,WA
Summary
Productive Regional Account Manager offering 5 years of experience and outstanding oral and written communication skills. Persuasive and charming yet committed to honesty and maintaining long-term, individualized relationships. Known for increasing profits, streamlining company procedures and goal-oriented mindset.
Overview
4
4
years of professional experience
1
1
Certification
1
1
Language
Work History
Regional Account Manager
BACK ON TRACK USA
Seattle, Washington
05.2023 - Current
- Led full lifecycle customer success for 75+ nationwide retail partners, with a focus owning onboarding, product training, performance monitoring, and expansion efforts to drive long-term satisfaction and account growth.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
- Regularly exceeded sales quotas through persistent follow-ups with prospects, detailed product knowledge demonstrations, and persuasive negotiations.
HR Coordinator
TRULIEVE
Tampa, FL
12.2021 - 10.2023
- Owned cross-departmental coordination to ensure the smooth implementation of HRIS systems (SAP), contributing to improved internal workflows and employee experience.
- Synthesized complex data into digestible dashboards and insights to support strategic decision making.
- Thrived in a fast-paced, rapidly evolving environment, developing a proactive problem-solving mindset and adaptability to directly translate to high growth.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Maintained human resources information system and kept employee files up to date and accurate.
- Devised hiring and recruitment policies for a 6,000 employee company.
Property Manager
ALL COUNTY PROPERTY MANAGEMENT
Tallahassee, FL
05.2022 - 06.2023
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
Bachelor of Science - Biological Sciences, Business Administration
FLORIDA STATE UNIVERSITY
Tallahassee, FL05-2021
Skills
- HRIS/SAP Proficiency
- CRM Salesforce & HubSpot
- eCommerce expert
- HTML
- Java Script
- CSS
- Programming with R
- Customer relationship development
- Public speaking
- Client engagement
- Equestrian
- FSU Flying High Circus
Certification
Microsoft Office Specialist
Timeline
Regional Account Manager
BACK ON TRACK USA
05.2023 - Current
Property Manager
ALL COUNTY PROPERTY MANAGEMENT
05.2022 - 06.2023
HR Coordinator
TRULIEVE
12.2021 - 10.2023
Bachelor of Science - Biological Sciences, Business Administration
FLORIDA STATE UNIVERSITY
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