Accomplished Lead Bartender at Hillsboro Brewing Company, LLC and Special Education Paraprofessional skilled in technology and specifically Microsoft Office software. Exemplified leadership and knowledge. Team-oriented individual with a clear communication approach to workplace administration.
Overview
5
5
years of professional experience
Work History
Special Education Paraprofessional
Hillsboro School District
01.2024 - 04.2024
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Lead Bartender
Hillsboro Brewing Company, LLC
05.2019 - 01.2024
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
Security Officer
Securitas
07.2020 - 01.2021
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Used Excel to track entries and exits within buildings as well as report incidents in a log.
Education
Bachelor of Science - Finance
University of Wisconsin - La Crosse
La Crosse, WI
12.2024
Skills
Customer Service
Staff Management
Suggestive Selling
Inventory
Microsoft 365
Excel Expert
Hobbies
Watching Wisconsin Sports
Baseball
Cornhole
Boating
Streaming on Twitch
Timeline
Special Education Paraprofessional
Hillsboro School District
01.2024 - 04.2024
Security Officer
Securitas
07.2020 - 01.2021
Lead Bartender
Hillsboro Brewing Company, LLC
05.2019 - 01.2024
Bachelor of Science - Finance
University of Wisconsin - La Crosse
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