Jeremy Hatfield

· Subject Matter Expertise: Serve as the certified Subject Matter Expert (SME) in all aspects of department operations, ensuring proficiency in tools, applications, and processes.

· Training & Development: Spend 80% or more of the work week in stores to train, develop, and mentor Department Managers and staff, enhancing their skills and capabilities.

· Department Standards Compliance: Ensure department standards are consistently met to maximize sales and profitability, including maintaining full, conditioned, fresh, clean, and well-signed displays and sections, all while adhering to the Marketing and Merchandising plans provided by the Corporate Team.

· Identify & Address Training Gaps: Proactively identify training and knowledge gaps within the team and leverage expertise to close them.

· Feedback on Department Performance: Delivered actionable feedback on department presentation, cleanliness, and compliance with company policies and standards, enhancing overall operational effectiveness.

· Staffing & Guidance: Monitor department staffing levels, offering guidance to the Store Director and District Manager on staffing needs and requirements.

· Merchandising Implementation: Guide the implementation of new merchandising programs and strategies, ensuring store teams have all required information and are executing as directed.

Additional Responsibilities

· Competitor Monitoring: Monitored competitor activities and reported insights to Corporate Teams, informing strategic decisions.

· Marketing & Merchandising Input: Offer fact-based input on marketing and merchandising strategies to Corporate Teams.

· Store Openings & Remodels: Assist with opening, closing, and remodeling stores as needed, ensuring smooth transitions and operational readiness.

· Expense Monitoring & Budget Adherence: Monitor expenses across departments and provide guidance to ensure stores meet budgetary goals.

· Shrink Mitigation: Implemented effective shrink reduction strategies and ensured proper product handling, contributing to reduced shrinkage.

· Workflow Optimization: Establish and maintain efficient workflows across all department areas, including Coolers, Freezers, Storage Areas, Backrooms, and Production Areas.

Performs other duties as assigned.

• Lead, coach, develop, and train Meat associates to achieve operational and customer service excellence.
• Conduct performance conversations, performance reviews, and recommend corrective action when appropriate
• Assist customers with selection and product knowledge and resolve customer concerns professionally while ensuring department standards are met.
• Perform meat & seafood personnel functions including limited to cutting and preparation while maintaining established quality and trim standards.
• Plan and execute daily and weekly department operations based on sales forecast, labor budgets, and business needs.
• Manage department sales, gross profit, shrink, inventory, and labor to achieve financial objectives.
• Follow all store and department policies and procedures.
• Partner with Store Director and leadership to achieve goals, communicate performance, opportunities and needs.
• Ensure compliance with all food safety, sanitation, OSHA, and public health regulations.
• Perform other duties as assigned.

• Lead, coach, develop, and train Meat associates to achieve operational and customer service excellence.
• Conduct performance conversations, performance reviews, and recommend corrective action when appropriate
• Assist customers with selection and product knowledge and resolve customer concerns professionally while ensuring department standards are met.
• Perform meat & seafood personnel functions including limited to cutting and preparation while maintaining established quality and trim standards.
• Plan and execute daily and weekly department operations based on sales forecast, labor budgets, and business needs.
• Manage department sales, gross profit, shrink, inventory, and labor to achieve financial objectives.
• Follow all store and department policies and procedures.
• Partner with Store Director and leadership to achieve goals, communicate performance, opportunities and needs.
• Ensure compliance with all food safety, sanitation, OSHA, and public health regulations.
• Perform other duties as assigned.

Directed meat and seafood department operations, ensuring product quality, food safety, and consistent customer service.

Managed ordering, inventory rotation, and case presentation to maintain fresh, well-stocked displays.

Trained associates on cutting, wrapping, trimming, and sanitation procedures to support department standards.

• Cut fresh meat and seafood to meet customer specifications. Ordered and arranged fresh meat and seafood cases to optimize product display. Delivered exceptional customer service by actively listening to customer needs and addressing inquiries.
• Supervised meat department operations, ensuring product freshness, sanitation, and compliance with food safety standards.
• Managed inventory levels, rotated stock, and reduced spoilage through precise ordering and merchandising.
• Trained meat associates on cutting techniques, packaging standards, and customer service expectations.

*Cutting of all fresh meat and seafood. Order and set fresh meat and seafood cases. Provide excellent customer service.

Cut, trimmed, and portioned meats to customer specifications and department standards.

Maintained sharp knives, slicers, and saws for precise, efficient product preparation.

Rotated inventory and followed FIFO practices to preserve freshness and reduce waste.

Cut fresh meat and seafood, ensuring quality standards and timely availability. Setting of all fresh meat and seafood cases. Provide great customer service.

Cut, trim, and portion meats to customer specifications with consistent quality.

Operated saws, slicers, grinders, and knives safely during daily production.

Prepared custom orders, special cuts, and packaged products for display and sale.

• Cut fresh meat and seafood, ensuring quality and freshness for customers. Set up fresh meat and seafood cases to enhance product presentation and accessibility. Delivered exceptional customer service at the store, assisting customers with their needs.
• Cut, trim, and portion meat cuts for retail display and customer orders.
• Operated slicers, saws, grinders, and knives with strict safety and sanitation practices.
• Prepared custom cuts according to customer specifications and store quality standards.