Adobe Illustrator
Kristi Callejo
Fashion Designer, Illustrator, Graphic Designer
Enumclaw,WA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Graphic Designer, Laser Operator, Sales Associate
Workshop28
Honolulu, HI
09.2019 - 12.2021
- Completed product design tests to develop prototype products.
- Designed creative digital displays used in on-line advertising for local businesses.
- Created broad range of work using various design techniques.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Inspected completed work for conformance with specifications using visual and dimensional evaluations.
- Loaded, installed and set up tools required for laser operation.
Pattern Maker, Illustrator, Seamstress, and Sales
Allison Izu
Honolulu, HI
02.2019 - 09.2019
- Collaborated with head designer and owner to complete initial patterns and maintain styling.
- Incorporated changes and corrections when making production patterns.
- Determined best layout of pattern pieces to minimize waste of material.
- Drew patterns and cut fabric pieces, assembled and sewed to create wearable garment.
- Operated sewing machines to join, reinforce or decorate products and performed hand stitching for smaller projects.
- Marked samples and finished patterns with information such as garment size, section, style, identification and sewing instructions.
- Fit garments on live models to approve fit and production.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Added illustrations to company marketing collateral and promotional materials that reflected unified company brand.
- Applied color theory and lighting techniques in drawings and illustrations to add excitement, focus and depth.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Monitored and replenished display inventory and restructured according to available stock.
- Organized store merchandise racks by size, style and color.
- Inspected products, components and materials for defects and compliance with tolerance standards.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Advanced Sales Associate
UNIQLO HI
Honolulu, HI
04.2018 - 02.2019
- Reported sales data to upper management for review.
- Led sales team to exceed quarterly sales goals.
- Monitored sales team performance and provided constructive feedback.
- Trained, coached and mentored new sales associates for maximum performance.
- Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Completed fittings with models and customers and pinned garments for planned alterations.
- Altered patterns to fit client requirements.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Online Customer Service Representative
San Lorenzo Bikinis Online Division
Honolulu, HI
01.2018 - 04.2018
- Answered live online chats to give quick answers and solve problems faster.
- Troubleshot and resolved online ordering issues and concerns to promote seamless ordering process for customers.
- Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Developed and maintained knowledge of evolving products and services to accurately answer questions and make recommendations based on customer needs.
- Responded to website and email inquiries within 2 business days to maintain customer satisfaction and generate positive reviews.
- Followed-up with online price quotes via email and phone to answer questions and close sales.
- Assisted clients with product questions to facilitate online ordering process.
Education
Bachelor of Science - Fashion Design And Merchandising
University of Hawaii At Manoa
Honolulu, HI 01.2015 - 12.2017
Skills
PC and Mac platforms
Illustration
Digital design
Image manipulation
Pattern making
Sketching proficiency
Prototype development
Pattern creation
Software
Adobe Photoshop
Optitex 2D and 3D
Microsoft Office Suite
Gerber Pattern Making Software
Timeline
Graphic Designer, Laser Operator, Sales Associate
Workshop28
09.2019 - 12.2021
Pattern Maker, Illustrator, Seamstress, and Sales
Allison Izu
02.2019 - 09.2019
Advanced Sales Associate
UNIQLO HI
04.2018 - 02.2019
Online Customer Service Representative
San Lorenzo Bikinis Online Division
01.2018 - 04.2018
Bachelor of Science - Fashion Design And Merchandising
University of Hawaii At Manoa
01.2015 - 12.2017