Yesenia Angel
Senior Graphic Designer
Houston,TX
Summary
Talented Senior Graphic Design Owner with excellent marketing, customer service and oversight sales skills and more than 14 years of experience in management of the complete design process, from conceptualization to delivery. Design is the natural choice of career for me I love it. I’m fascinated by it. I want nothing more than to earn a respectable living doing something I love. Life is full of inspiration and I thriveon expressing it through any medium possible. My goal is to break new ground and every project is a chance for me to do so.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Owner/Operator Graphic Designer
Pixelit Marketing Solutions
Houston, United States
08.2016 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Created digital vector image files for use in digital and traditional printing methods.
- Developed display, marketing and packaging materials to support product branding strategies for small business owners.
- Built corporate brands by designing cohesive looks between elements such as logos and letterheads design.
- Developed creative design for print materials, brochures, banners signs and more.
- Invoicing with Square Account Software, processing orders, receive payments, answering phone, generate quotes as well as follow up with customers.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted networking weekly lunches as well as new business ribbon cuttings.
Senior Graphic Designer
Minuteman Press Pearland
Pearland , TX
01.2010 - 07.2016
- Front line of customer contact selling marketing products.
- Design business cards, postcards, flyers, brochures, door hangers, NCR forms, banners, signs and more.
- Great attention to details and extremely organized, trustworthy, punctual, consistent, and bilingual
- Responsible for incoming orders via email, phone, and FTP as well as quoting and managing orders measured in accuracy, meet aggressive deadlines and work under pressure and customer satisfaction
- Able to deal with high end corporate clientele
- Use FOCUS software system to provide strong communication on routine quotes and work orders
- Print on Bizhub Pro C6501 and use a cutter to cut business cards, postcards and other material
- Provided clerical support to company by copying, faxing and filing documents.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Associate of Arts - Graphic Design
Westwood College
Houston TX 01.2007 - 08.2008
Skills
Relationship building
PC and Mac platforms
Digital design
Logo design
Illustration
Adobe Creative Suite
Organization
MS Office
Bilingual- Speak and Write Spanish/ English
Sales expertise
Timeline
Owner/Operator Graphic Designer
Pixelit Marketing Solutions
08.2016 - Current
Senior Graphic Designer
Minuteman Press Pearland
01.2010 - 07.2016
Associate of Arts - Graphic Design
Westwood College
01.2007 - 08.2008