Taylor Gomez
Selma,TX
Summary
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Outgoing content review agent with 5 years of moderation experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Content Review Agent
Accenture/BCForward
07.2018 - 08.2023
- Reviewed select content according to policies and training with a strong knowledge of content review policy
- Performed special projects as needed in addition to daily responsibilities
- Consistently reached daily quota of 200 reviews per day
Floor Monitor / Concessions
Inflatable Wonderland
12.2016 - 07.2017
- Supervised 60-100 individuals for upwards of 4 hours at a time
- Prepared and sold concessions
(Server Assistant)
Texas Roadhouse-SA
02.2016 - 09.2016
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
Education
Behavioral Psychology -
Northeast Lakeview College
Live Oak, TX12.2017
Samuel Clemens High School
Cibolo, TX05.2016
Newks Tennis Ranch Training Academy
Skills
- Conflict Resolution
- Critical Thinking
- Basic Spanish
- Microsoft Office
- Adaptability
- Time Management
- Communication skills
- Customer service and care
- Positive Attitude
- Problem-solving skills
Timeline
Content Review Agent
Accenture/BCForward
07.2018 - 08.2023
Floor Monitor / Concessions
Inflatable Wonderland
12.2016 - 07.2017
(Server Assistant)
Texas Roadhouse-SA
02.2016 - 09.2016
Behavioral Psychology -
Northeast Lakeview College
Samuel Clemens High School
Newks Tennis Ranch Training Academy
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