JAMELIAH RAY
Charlotte,North Carolina
Summary
A service-minded medical professional with additional expertise in direct
customer services and general management, Possesses a high attention to
detail, Strategic organizational skills, and an over-achieving mentality to set and
reach professional objectives, Strives to contribute a hard working attitude and
showcase skills and abilities within a full-time position at Atrium Health
Overview
2
2
years of professional experience
1
1
Certification
Work History
CERTIFIED NURSE AIDE, CERTIFIED MEDICATION AIDE
GOLDEN GROUP SOLUTIONS
OMAHA, NEBRASKA
03.2020 - 03.2021
- Demonstrated leadership by eagerly taking on more responsibilities to ensure for safe environment
- Maintained patient trust, dignity and respect while minimizing discomfort during daily health care
- Complied with Health Insurance Portability and Accountability Act (HIPAA) standards in all patient documentation and interactions
- Performed daily activities in home care setting including meal preparation, bathing, and housekeeping
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
ABA Therapist
Hopebridge Autism Therapy Center
ATLANTA, GEORGIA
11.2019 - 02.2020
- Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs
- Established and provided discipline-specific instruction to patients, families, caregivers and staff
- Maintained neutrality when supporting patients despite difficult behavior
- Gathered, organized and modeled data with Token Economy, Discrete Trial Teaching, Naturalistic Teaching, Pivotal Response Therapy and Contingent Observation strategies
- Evaluated dynamics of different personnel groups through range of planned activities and programs
- Updated records and prepared reports to outline program actions, results and recommended improvements
MEDICAL RECEPTIONIST-PATIENT LIAISON
REGIONAL MEDICAL GROUP
ATLANTA, GA
01.2019 - 02.2020
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment
- Reviewed patient claims, bills and medicolegal documents for accuracy
- Recommended service improvements to minimize recurring patient issues and complaints.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Organized patient records and database to facilitate information storage and retrieval.
- Taught patients and families to use at-home medical equipment.
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases
Education
DIPLOMA -
CENTRAL HIGH SCHOOL
OMAHA05.2009
Skills
- Phlebotomy performed through venous and capillary puncture, Knowledge of specimen collection tubes and devices, Maintains equipment, Exceedingly organized
- Caregiver relations, Electronic recordkeeping, Observation documentation, Vital signs collection, Blood sugar monitoring, Output monitoring and reporting
- Emergency response, Calm under stress, Medical terminology, Verbal and written communication, Multitasking and prioritization, Emotional and social support, Time management, Willingness to learn
- Biohazard disposal, Follows general safety procedures and utilized PPE appropriately
Certification
- CMA - Certified Medication Aide [July 2020 - Fulton Homes Education Center]
- CNA - Certified Nursing Assistant [July 2020 - Fulton Homes Education Center]
- Certified Phlebotomy Technician [September 2021 - Fulton Homes Education Center]
- Certified Pharmacy Technician [April 2021 -Metropolitan Community College]
- Pharmacy-Based Immunization Administration [September 2021 - American Pharmacists Association]
- NCRC - National Career Readiness [January 2021]
Accomplishments
- Collaborated with team of 3 in successfully collecting labs from 129 first year medical students with accuracy and efficiency
Timeline
CERTIFIED NURSE AIDE, CERTIFIED MEDICATION AIDE
GOLDEN GROUP SOLUTIONS
03.2020 - 03.2021
ABA Therapist
Hopebridge Autism Therapy Center
11.2019 - 02.2020
MEDICAL RECEPTIONIST-PATIENT LIAISON
REGIONAL MEDICAL GROUP
01.2019 - 02.2020
DIPLOMA -
CENTRAL HIGH SCHOOL