Summary
Overview
Work History
Education
Skills
Timeline
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Katarina Hahn

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Highly praised for work ethic, communication skills, and successful delivery of work.

Overview

7
7
years of professional experience

Work History

Visitor Engagement and Retail Services Member

Scottsdale Museum Of Contemporary Arts
02.2023 - 03.2024
  • Maintained an organized and visually appealing store environment to boost customer engagement and sales.
  • Assisted customers in locating desired products, providing exceptional service, and creating a positive shopping experience.
  • Managed cash register operations with accuracy, ensuring correct transactions and balancing daily cash drawers.
  • Greeted and checked-in museum visitors with a friendly and welcoming attitude.

• Sold admission, and program tickets, and managed memberships using AudienceView.

• Sold retail products to customers using the Shopify application.

• Designed product displays and price-marked new products.

• Kept a clean and organized space.

Shift Supervisor, Barista

Steep Leaf Lounge
02.2021 - 10.2022
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided exceptional customer service to guests and visitors.
  • Crafted high-quality tea drinks and bakery items.
  • Supervised employees and directed store duties based on managers' requests.
  • Communicated effectively to employees and managers, about issues, tasks, and any other information required.
  • Handled cash and money transactions.
  • Organized and created merchandise displays.
  • Restocked items and kept a weekly track of inventory.


Barista

Starbucks
11.2020 - 02.2021
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Provided accurate cash handling and efficient use of the point-of-sale system.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Provided the Starbucks experience to all guests

Coffee and Juice Bar Team Member

Whole Foods Market
04.2017 - 08.2018
  • Prepared and served beverages such as specialty espresso drinks, coffee, smoothies, teas, and juices.
  • Quickly and efficiently processed payments and made accurate change.
  • Kept a clean and organized workspace.
  • Provided friendly and welcoming customer service to visitors.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Bachelor of Arts - Art History, Business Administration

Northern Arizona University
Flagstaff, AZ
05.2020

Skills

  • Staff Training and Development
  • Store maintenance
  • Store Organization
  • Customer Service
  • Barista Knowledge
  • Beverage Preparation
  • Opening and closing duties

Timeline

Visitor Engagement and Retail Services Member

Scottsdale Museum Of Contemporary Arts
02.2023 - 03.2024

Shift Supervisor, Barista

Steep Leaf Lounge
02.2021 - 10.2022

Barista

Starbucks
11.2020 - 02.2021

Coffee and Juice Bar Team Member

Whole Foods Market
04.2017 - 08.2018

Bachelor of Arts - Art History, Business Administration

Northern Arizona University
Katarina Hahn