Orlando Lozada
Philadelphia,PA
Summary
Qualified professional with a solid background in maintaining safety and security in various environments. Known for reliability and attention to detail. Adept at managing tasks simultaneously while maintaining high standards of accuracy, efficiency and customer satisfaction. Team player with focus on adaptability and results-driven performance, proficient in problem-solving and time management.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Full Service Shopper
Instacart
02.2019 - Current
- Developed effective strategies for shopping trips that maximized time spent in stores without compromising efficiency.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Advised customers on suitable substitutes for dated, discontinued or unavailable products.
- Delivered superior customer service, answered questions and resolved customer complaints.
Delivery Driver
Amazon
12.2015 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Protected customer packages from damage with safe handling and proper load balancing.
- Interacted with members of society politely and professionally.
City Letter Carrier
United States Postal Service (USPS)
04.2013 - 08.2014
- Routed, cased and delivered all classes of mail in sequence of delivery along and established route.
- Operated post office vehicles safely while delivering mail in various weather conditions.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
Patient Transporter/ Medical Orderly
Montgomery Hospital
08.2011 - 03.2013
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted nursing staff with patient care tasks, resulting in a more streamlined workflow.
- Assisted in transferring patients between departments, facilitating efficient coordination of healthcare services.
Custodian
Villanova University
07.2003 - 08.2011
- Maintained clean and safe environments in commercial buildings and dorms.
- Enhanced the quality of life on campus by providing a clean, hazard-free environment for the University.
- Helped prepare for special events, setting up, arranging and breaking down furniture.
- Performed routine cleaning in classrooms, laboratories, dorms, offices and public areas.
- Proficiently operated several different floor cleaning machines safely and effectively.
Education
No Degree - Communications Major
Indiana University of Pennsylvania
Indiana, PASkills
- Positive attitude and demeanor
- Verbal and written communication
- Patience and empathy
- Safe driving practices
Certification
- CPR AED Certification - Health & Safety Institute (HSI)
Timeline
Full Service Shopper
Instacart
02.2019 - Current
Delivery Driver
Amazon
12.2015 - Current
City Letter Carrier
United States Postal Service (USPS)
04.2013 - 08.2014
Patient Transporter/ Medical Orderly
Montgomery Hospital
08.2011 - 03.2013
Custodian
Villanova University
07.2003 - 08.2011
No Degree - Communications Major
Indiana University of Pennsylvania
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