Summary
Overview
Work History
Education
Skills
Contact
Timeline
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Kimberly Merino

Conroe

Summary

Committed to ensuring customer satisfaction by providing exceptional service. Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Warehouse Shipper

Five Below
11.2024 - 12.2024
  • Worked there as a temp.
  • Made sure I scanned every box package before I placed it in a pallet.
  • Helped out any coworkers when their work space was full with boxes.
  • Placed the pallets where they belong after piling it up with boxes.
  • Always came in time to be there for the meetings every morning.


Server

IHOP
06.2023 - 08.2024
  • Serving customers and providing quality service
  • Recorded food and drink orders and served customer requests to the highest standard
  • Made suggestions to customers based on preferences
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Drive-thru

Whataburger
02.2023 - 05.2023
  • Assured that the customers car is parked and returned without any damages
  • Served customers in eating places that specialize in fast service and inexpensive carry-out food
  • Communicated with customers regarding orders, comments, and complaints
  • Requested and recorded customer orders, and compute bills using cash registers
  • Clean and restock my area
  • Maintain my area, work with customers, handled money and help other coworkers.

Edible Arrangements
12.2021 - 08.2022
  • Ensure that service standards are met and surpassed by providing guest with prompt
  • Food quality standards
  • Preparing fruit arrangements
  • Product and service knowledge
  • Enforced sanitation and handling guidelines to meet regulatory compliance
  • Organized materials, tools and equipment to supply team members
  • Motivated and able to work in any circumstances.

Education

High School Diploma -

Conroe High School
05.2024

Skills

  • Great Communication skills
  • Problem solving
  • Critical thinking
  • Flexible
  • Teamwork
  • Creative
  • Bilingual
  • Cash Handling
  • Professional Appearance
  • Exceptional customer service
  • Material handling equipment
  • Stock organization
  • Barcode scanning
  • Package preparation

Contact

Conroe, United States 77301

Timeline

Warehouse Shipper

Five Below
11.2024 - 12.2024

Server

IHOP
06.2023 - 08.2024

Drive-thru

Whataburger
02.2023 - 05.2023

Edible Arrangements
12.2021 - 08.2022

High School Diploma -

Conroe High School

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Kimberly Merino