Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dhaney Palanisamy

San Francisco,California

Summary

Driven by a passion for quality and efficiency, I spearheaded QA initiatives at QualiZeal, enhancing project delivery by integrating automation and strategic sourcing. My leadership at GSPANN, marked by fostering customer relationships and operational excellence, significantly boosted ROI. Skilled in Automation and adept in risk management, my approach consistently delivers beyond expectations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

QEA Director

QualiZeal Client: State Comp Insurance Fund
01.2024 - Current
  • Quality assurance management: Develop and monitor QA programs, systems, and policies
  • Quality control: Ensure products meet quality standards and are free of errors
  • Regulatory compliance: Ensure compliance with laws and regulations
  • Quality improvement: Identify and analyze root causes of QA issues, and implement corrective actions
  • Quality assurance staff: Hire, train, and supervise QA staff and managers
  • Quality assurance feedback: Facilitate feedback and learning processes, and document and share best practices
  • Quality assurance processes: Continuously review and optimize QA processes
  • Production: Ensure all equipment is working properly, and schedule testing and maintenance
  • Waste reduction: Reduce waste during production
  • Education: Educate sales and marketing departments
  • Business statistics: Evaluate business statistics
  • Production records: Review production records to ensure standards will continue to bring in revenue

Senior Manager, Test Automation

GSPANN Client: Twist Bioscience
05.2023 - 12.2023
  • Test execution and reporting: Oversees the testing process and ensures that participants receive accurate and timely reports
  • Collaboration and cross-functional coordination: Works with developers and other teams to identify and fix software defects
  • Leadership and team management: Provides leadership within the team
  • Risk management: Ensures that sound risk management processes are in place
  • Designed, developed and maintained Test Automation framework for B2B, Regression and Smoke test suite using Java, Selenium, TestNG, BDD/Cucumber, GitLab.
  • Created and managed GitLab pipeline jobs for continuous integration and deployment (CI/CD).
  • Conducted code reviews for the team’s merge requests.
  • Successfully developed executive dashboards that offered real-time insights into project status and key performance indicators.
  • Managed offshore teams effectively, promoting collaboration and ensuring smooth communication across geographically diverse groups.
  • Contributed significantly to onboarding and mentoring team members in test automation, agile methodologies, Scrum practices, bug tracking, and the entire verification and validation process.
  • Worked with cross-functional teams to support User Acceptance Testing (UAT) and ensure the delivery of high-quality products.

Quality Assurance Test Manager

First Republic Bank
08.2021 - 04.2023
  • Oversaw QA delivery for EDCI technology and digital engineering. Took ownership of QA delivery across design, development, deployment, and support phases.
  • Managed the Quality Engineering (QE) automation process following the execution of Control M batch jobs.
  • Maintained the integrity of product definitions and related information throughout the product lifecycle.
  • Participated in the upkeep of business processes for creating, managing, disseminating, sharing, and utilizing information.
  • Engaged in sprint refinement and planning, capacity planning, ownership of QE delivery, automation demos after each sprint, sprint retrospectives, and QE resource planning.
  • Created performance test scripts using JMeter for various services.
  • Implemented automation processes within the data migration team.
  • Developed an automation framework to facilitate API, frontend, and database validations.
  • Established a CI/CD QE pipeline using Devkit.

Software Test Manager

Cognizant Technologies
05.2008 - 07.2021

Wells Fargo Bank: (San Francisco, CA) 2020 May – 2021 June

  • Credit card Switch:
    - Led the QA teams for Wells Fargo’s CRMS applications (CRMS 2, CRMS 3, CRMS 6) in QE delivery. Actively participated in sprint planning, story grooming, capacity planning, sprint demos, sprint retrospectives, QE resource planning, and regression impact analysis.
    - Managed the regression automation suite by implementing BDD automation for the Accounts, Servicing, and Payments modules.
    - Reviewed and approved automation scripts developed during each sprint.
    - Conducted sprint story validations across Desktop, Tablet, and Mobile platforms (GigaFox Device connect).
    - Executed native app automation using Appium for both iOS and Android devices.
    - Automated data-dependent scenarios in a virtualized environment by creating virtualized data.
    - Integrated HPALM with the automation framework for updates and execution.
    - Performed post-production validations in release QA environments.
    - Managed test data for sprint and regression stories.
    - Collaborated closely with product, experience design (XD), engineering, and testing teams to ensure timely delivery.ring and testing teams to meet the delivery deadline.
    - Automation test framework includes
    Framework: Selenium – TestNG (Java as coding language)
    BDD tool: Cucumber (Gherkin language for scenario creation)
    Build tool: Maven
    CI pipeline: Jenkin)
    App Automation & Testing: Appium
  • Kohl’s: (Milpitas, CA) 2017 July – 2020 April
    - Managed Kohl’s promo pricing application (Spanner - Google Cloud implementation), which encompasses testing for UI, database, web services, cloudification, data harmonization, and database migration.
    - Involved in sprint refinement and planning, capacity planning, owning QE delivery, conducting automation demos after each sprint, leading sprint retrospectives, and overseeing QE resource planning.
    - Directing the quality engineering team both onshore and offshore, while implementing the BDD approach across various projects at Kohl’s.
    - Worked closely with product, experience design (XD), engineering, and testing teams to ensure timely delivery.
    - Developed an automation framework for BDD using the below tools
    Framework: Selenium – TestNG (Java as coding language)
    BDD tool: Cucumber (Gherkin language for scenario creation)
    Build tool: Maven
    Reports: Cucumber JVM Code
    Code Coverage: JaCoCo
    CI pipeline: Jenkins/OpenShift (for execution)
    Code Review: SonarQube
    App Automation & Testing: Appium, Espresso.
    - Maintained a centralized regression automation suite for customer-facing Kohl’s applications.
  • MUFG Union Bank – (San Francisco, CA) UAT Coordinator Workday Implementation Jan 2014 – June 2017
    - Led the SIT/UAT team in testing all integrations within scope, successfully completing SIT without any defect leakage.

- Responsibilities encompassed SIT planning, test design, execution, automation design and development, defect triage, as well as UAT planning and coordination.

- Oversaw and completed testing activities for Workday’s HR and Payroll modules.

- Managed the testing schedule with clients and vendors, assigning tasks based on team capacity and planning for releases accordingly.

- Designed an automation framework and established coding standards to minimize coding effort while enhancing reusability and quality.

- Automated test data across three phases of implementation.

- Developed a file comparison tool using Excel macros for regression and integration file comparisons.

- Led the automation team in the creation of automation scripts for test-only integrations.

Education

Master of Science - Information Technology Project Management

BITS(Birla Institute of Technology And Science)
Pilani, Rajasthan India
08.2007

Bachelor of Science - Electrical,ElectronicsAndCommunicationsEngineering

University of Madras
Chennai,India
04.2004

Skills

    Performance improvements Project delivery and lifecycle Systems implementation
    Global and strategic sourcing Management information systems Budgeting and forecasting

    Cost reduction, containment and ROI calculation

    Customer relationship management Streamlined operational efficiencies, managing large scale accounts with multiple BU's

    Results-oriented
    Process improvement
    Cost control
    Quality assurance and control, Risk management
    Hands on with Automation

Certification

ISTQB - Management Strategic Test Management (CTEL-TM-SM)

Timeline

QEA Director

QualiZeal Client: State Comp Insurance Fund
01.2024 - Current

Senior Manager, Test Automation

GSPANN Client: Twist Bioscience
05.2023 - 12.2023

Quality Assurance Test Manager

First Republic Bank
08.2021 - 04.2023

Software Test Manager

Cognizant Technologies
05.2008 - 07.2021

Master of Science - Information Technology Project Management

BITS(Birla Institute of Technology And Science)

Bachelor of Science - Electrical,ElectronicsAndCommunicationsEngineering

University of Madras
ISTQB - Management Strategic Test Management (CTEL-TM-SM)
Dhaney Palanisamy