Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
SalesAssociate

Jada Crawford

Charlotte,NC

Summary

Friendly and reliable worker offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Im very versatile on the task im given with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. With a heart of teamwork and interpersonal communication skills that made it easier to make better connections at work.


Overview

2
2
years of professional experience

Work History

Cashier

Chic-Fil-A
Charlotte, NC
10.2021 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Sales Associate

Home Goods
Charlotte, NC
08.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Answered calls and made floor calls

Cashier/Customer Service/Express shopper

Harris Teeter
Charlotte, NC
09.2020 - 04.2021
  • I work with handling money and multi tasking with both cashiering and express lane
  • Definitely learning and working with customers to insure that they have a good experience and want to comeback and share with others
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of products
  • With my work in Expresslane I call customers to inform them on there orders and any concerns they had also are duties were to fill out forms , contact them before shopping , and were given a call protocall to go by such as" thank you ____ this is _____ from Harris teeter expresslane and just wanted to let you know your order has been complete for the day. "


Sales Associate

Old Navy
Charlotte, NC
09.2018 - 04.2019
  • Skills Required
  • Welcoming Customers/ make customers feel welcoming
  • Organizing Merchandise / Stocking
  • Working as a Unit
  • Being able to work Alone
  • Creative in voicing opinion on improvement
  • Work under pressure
  • Work even when hours became slow
  • Responsible in task given
  • Keep Yourself busy always working

Education

High school diploma - Biomedical science

Olympic High School
Charlotte, NC
06.2020

Skills

  • Works well with others
  • Organized In area
  • Outgoing Honest
  • Can put a smile on peoples face and enjoy their for a great experience in their day
  • Smile On Face Even When Things don't go as planned Positive Attitude Works good Under Pressure
  • Can work fast paced but still have job done correctly
  • Responsible Trustworthy Empathetic Creaditable
  • Good communication skills
  • Available to work on designated high volume peak days
  • Retail Sales
  • Cashiering
  • Merchandising
  • Cash Handling
  • Inventory Stocking
  • Fitting Room Oversight
  • Customer Relations
  • Customer Transactions
  • Merchandise Packaging
  • Price Identification
  • Checks Validation
  • Guest Inquiries
  • Speaking Clearly
  • Telephone Reception
  • Professional Telephone Etiquette
  • Verifying Eligibility
  • Coupon Redemption
  • Troubleshooting

Additional Information

  • Authorized to work in the US for any employer

Timeline

Cashier

Chic-Fil-A
10.2021 - Current

Sales Associate

Home Goods
08.2021 - Current

Cashier/Customer Service/Express shopper

Harris Teeter
09.2020 - 04.2021

Sales Associate

Old Navy
09.2018 - 04.2019

High school diploma - Biomedical science

Olympic High School

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Jada Crawford