Charles Sinagra
Windermere,FL
Summary
Complete full restorations of vehicle systems by employing testing, repair and replacement skills. Specialize in luxury vehicles, including BMW's and Mercedes. Skilled at inspecting issues, estimating costs and building relationships with customers. Offering two years of related experience and desire to positively impact business operations with hardworking and dependable attitude.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Flat Rate Detailer
Towne Bmw
Buffalo, NY
02.2021 - 01.2022
Conditioned new and used cars to make look brand new.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Gave accurate quotes on needed repair work, fully educating customers on possible options and plans of action.
- Communicated issues to supervisor and helped develop solutions.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Washed cars and trucks daily for auto dealership.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
Education
High School Diploma -
Amherst Central High School
Amherst, NY 08.2016 - 06.2019
Associate of Arts - Business Managment
Valencia College
Orlando, FL 08.2019 - Current
Skills
Relationship building
Active Listening
Dependable and Responsible
Automotive detailing
Excellent Communication
Captain of highschool and travel hockey teams
Being named a team captain is quite the honor. The position of captain is given to those athletes whom the rest of the team respect and trust to lead the team in the right direction. However, with this great honor also comes great responsibility. A captain must be accountable after a bad performance or practice. Captains are expected to perform in the clutch and lead the team to victory. It is also expected that captains will maintain control in the most pressurized situations and be the model of excellence for their teammates.
Timeline
Flat Rate Detailer
Towne Bmw
02.2021 - 01.2022
Associate of Arts - Business Managment
Valencia College
08.2019 - Current
High School Diploma -
Amherst Central High School
08.2016 - 06.2019