Cornelius Freeman
Portland,ME
Summary
Proactive and detail oriented with extensive experience in fast-paced environments. Proven problem-solving and time management skills, customer service, and mentoring junior team members. Dependable and adaptable, bringing a strong sense of responsibility and ability to quickly learn and implement new processes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Registration Rep position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
InterMed
Lab Assistant
08.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Service Leader
Hannaford
01.2020 - 01.2023
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
- Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
- Ensured compliance with industry regulations through diligent documentation and adherence to established procedures.
Machine Operator
Direct Mail Marketplace
01.2020 - 01.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Education
Massage Therapy
Seacoat Career School
Sanford, ME06.2015
Phlebotomy
Southern Maine Community College
South Portland, ME06.1999
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
Timeline
InterMed
Lab Assistant
08.2023 - 05.2024
Service Leader
Hannaford
01.2020 - 01.2023
Machine Operator
Direct Mail Marketplace
01.2020 - 01.2020
Massage Therapy
Seacoat Career School
Phlebotomy
Southern Maine Community College
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