Summary
Overview
Work History
Education
Skills
Timeline
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Shakib Hussain

Customer Service
Woodhaven,NY

Summary

A highly experienced cashier known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

cashier/Store associate

CVS pharmacy
, NY
05.2021 - 09.2021
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Worked with loss prevention in monitoring shopper behavior.
  • Answered questions about store policies and addressed customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Shift Leader

Dunkin' Donuts
New York, NY
10.2021 - Current
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Enforced company policies and regulations with employees.

Education

Associate of Arts - Liberal arts

Queensborough Community College of The City University of New York
New York, NY
09.2020 - Current

High School Diploma -

Cypress Hills Collegiate Preparatory School
Brooklyn, NY
09.2017 - 06.2020

Skills

Sales expertise

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Timeline

Shift Leader

Dunkin' Donuts
10.2021 - Current

cashier/Store associate

CVS pharmacy
05.2021 - 09.2021

Associate of Arts - Liberal arts

Queensborough Community College of The City University of New York
09.2020 - Current

High School Diploma -

Cypress Hills Collegiate Preparatory School
09.2017 - 06.2020

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Shakib HussainCustomer Service