Alleah Loucas
Covington,GA
Summary
Born and raised in Atlanta Georgia, I am senior Psychology major with a 3.5 GPA at Georgia State University graduating in May 2024. A few of my civic and professional goals are to enhance services to provide assessable and effective mental health services to underrepresented groups, as well as aid in the prevention and elimination of the stigma surrounding mental illness.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Publix Pharmacy
07.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Supervisor
Poppin Stop
09.2019 - Current
- Ensure crew members are positioned and on task (following task sheet + completing orders)
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Assist in hiring and training new employees
- Evaluated employee performance and coached and trained to improve weak areas.
Education
B.S - Psychology
Georgia State
University
Atlanta, GASkills
- Activity Monitoring
- Conflict Resolution
- Activity Planning
- Group Leadership
- Infection Control
- Behavior Management Techniques
Affiliations
PHI ETA SIGMA NATIONAL HONOR SOCIETY
Phi Eta Sigma National Honor Society, the oldest honor society for first-year students in the United States. In order to be offered admission, Georgia Southern students must earn a minimum 3.6 GPA after their first fall semester. In brief: Phi Eta Sigma emphasizes scholarship, service and leadership. Members who choose to be active in Phi Eta Sigma work to promote first-year success on campus and are involved with other service activities in our local community.
Timeline
Pharmacy Technician
Publix Pharmacy
07.2022 - Current
Supervisor
Poppin Stop
09.2019 - Current
B.S - Psychology
Georgia State
University