Dianna Rios
Huntington Park,CA
Summary
Dynamic and driven professional with a proven track record of specific achievement or experience, e.g., exceeding sales goals, streamlining processes, or delivering exceptional customer experiences. Adept at leveraging key skills contribute to team success and achieve organizational goals. Passionate about delivering high-quality results and continually growing through new challenges.
Overview
4
4
years of professional experience
Work History
Cashier
Teddy's Red Tacos
Downey, CA
01.2021 - Current
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Collected payments and provided accurate change.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Stocked shelves with merchandise when needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Used suggestive selling techniques to promote add-on sales.
Medical Records Clerk
Eisner Health
Lynwood, CA
05.2022 - 02.2024
- Observed confidentiality and safeguarded all patient-related information.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Facilitated the transfer of records between departments and external healthcare facilities.
- Scanned and validated medical records for upload.
- Assisted patients with requests for their medical records, guiding them through the process.
- Assisted in developing processes for maintaining current information in patient's files.
- Updated patient demographic and insurance information in the medical record system.
- Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Organized patient charts, gathering medical histories, lab results and consents.
- Entered data into electronic health record systems.
- Compiled discharge summaries for all discharged patients.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Pulled patient charts for upcoming appointments.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
Education
High School Diploma -
Huntington Park High School
Huntington Park, CA06-2019
Criminal Justice
Rio Hondo College
Whittier, CASkills
- Communication (written and verbal)
- Team collaboration and teamwork
- Time management and prioritization
- Adaptability to new challenges
- Problem-solving and critical thinking
- Leadership and mentoring
- Customer service and interpersonal skills
Timeline
Medical Records Clerk
Eisner Health
05.2022 - 02.2024
Cashier
Teddy's Red Tacos
01.2021 - Current
High School Diploma -
Huntington Park High School
Criminal Justice
Rio Hondo College
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