Gregory Wallace
Pinconning
Summary
Dedicated and motivated individual seeking a full-time, entry level information technology position at a growth oriented company. Committed to operating with integrity, professionalism, and a strong work ethic while pursuing opportunities for career advancement. Possessing an intermediate understanding in the basics of troubleshooting and technological problems, and an advanced skillset that will highlight abilities to excel at team collaboration, conflict resolution, critical thinking, and a drive to provide excellent results.
Overview
2026
2026
years of professional experience
Work History
Security Officer
Saganing Eagles Landing Casino And Hotel
Standish, MI
2020 - Current
- Responded to situations as they arose, utilizing critical thinking to prioritize situations that may present themselves as more sensitive or pertinent.
- Answered, received, returned, and transferred phone calls in accordance with department policies.
- Managed multiple high stress situations simultaneously while maintaining a calm and professional demeanor.
- Walking, standing, and sitting for extended periods of time.
- Maintained constant communication with several departments through methods such as phone calls, text messages, and radio transmissions.
- Handled issues and disturbances involving multiple departments, utilizing experience, judgement, and management directive to find a resolution.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Education
High School Diploma -
AuGres Sims High School
Standish, MI05-2020
- Computer Programming
Bay Arenac ISD Career Center
Bay City05-2020
Skills
- Communication skills
- Customer support
- Workflow optimization
- Team collaboration
- Goal driven/oriented
- Conflict resolution
- Critical and creative thinking
- Multitasking
- Efficiency in high stress environments
Timeline
Security Officer
Saganing Eagles Landing Casino And Hotel
2020 - Current
High School Diploma -
AuGres Sims High School
- Computer Programming
Bay Arenac ISD Career Center