Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, customer service, and time management.
Overview
2
2
years of professional experience
Work History
Dog Bather & Receptionist
Scenthound
Charlotte, NC
12.2023 - Current
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
Observed animal behavior during bathing sessions, reporting any concerns or issues to management promptly.
Dog Bather & Cashier
PetSmart
Wesley Chapel, NC
12.2022 - 12.2023
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
Contributed to a positive team environment by assisting coworkers with tasks as needed.
Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.