Brooke Mullins
Norfolk,VA
Summary
Adept at swiftly mastering new skills, I excel in high-pressure environments, as demonstrated during my time working at the YMCA where I led and supervised a team of lifeguards. My proactive approach and ability to communicate effectively enhanced customers’ dining experiences while working in the service industry. Passionate about my studies in school, my hard work and determination has landed me on the Dean’s List every semester I’ve been in college.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
Continental
05.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
Server
Perfectly Franks
08.2023 - 11.2023
- Worked with team members to ensure all customers received timely service in a friendly, yet effective way.
- Multitasked daily to take orders, serve food and drinks, and ring customers up on the cash register during busy lunch rushes.
- Participated in chores such as dishwashing, sweeping, refilling napkin containers, refilling sauces, and food prepping to improve customers’ experience.
Lifeguard
YMCA
05.2021 - 08.2023
- Served as a lead guard and supervisor to other lifeguards.
- CPR and First-Aid certified to care for patrons in case of emergency.
- Trained in emergency action plans to respond to crisis in a quick, effective, and calm manner.
- Demonstrated excellent customer service when checking guests into the pool.
Server
AJ Gators
06.2020 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor Of Science In Communications - Cinema And TV Production
Old Dominion University
Norfolk, VASkills
- Effective Communicator
- Fast learner
- Positive attitude
- Passionate
- Hardworking
Certification
CPR and First Aid
Timeline
Lifeguard
Continental
05.2024 - Current
Server
Perfectly Franks
08.2023 - 11.2023
Lifeguard
YMCA
05.2021 - 08.2023
Server
AJ Gators
06.2020 - 01.2023
Bachelor Of Science In Communications - Cinema And TV Production
Old Dominion University
Similar Profiles
KATHLEEN SEITZKATHLEEN SEITZ
Indiana Team Lead at ContinentalIndiana Team Lead at Continental
Emilio MontesEmilio Montes
Product Group Manager (Operations Manager) at ContinentalProduct Group Manager (Operations Manager) at Continental
REEGAN SCHUSTERREEGAN SCHUSTER
TT Divisional Lead/Superintendent at ContinentalTT Divisional Lead/Superintendent at Continental
Bugrahan MartBugrahan Mart
Product Owner at ContinentalProduct Owner at Continental
Collin HarrisCollin Harris
Sales Representative at Tidewater Scale & Butcher SuppliesSales Representative at Tidewater Scale & Butcher Supplies