Connor LeBlanc
NY,NY
Summary
Enthusiastic Manager with seven years of experience in leadership, team building, creative problem solving, social media, and established connections with consumers. Social Media experience managing a gaming brand with over 175k followers on the popular app TikTok. Seeking to utilize vast creative writing and communication skills to help companies expand their network with consumers. Bachelor of Science in Marketing from SUNY Oswego.
Overview
8
8
years of professional experience
Work History
Manager
PetSmart
05.2021 - Current
- Formulated and monitored team goals, ensuring timely completion of projects.
- Communicated effectively with a team of 20 to ensure performance while also resolving any conflicts to provide a positive work environment.
- Built vast amounts of relationships to create loyal consumers to boost sales and traffic into the store.
- Empathetic listener with consumers to help build relationships and resolve any complaints consumers may have.
- Coordinated with Inventory leaders to implement plans to improve sales for slow moving product.
- Extensive usage in Microsoft Excel and Word.
- Aided in merchandise sales and customer satisfaction, achieving the highest rated Petsmart in the north east region for Q1-Q2 2023.
- Managed inventory counts to create accurate reports on product loss.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Part Time Associate
PetSmart
03.2017 - 05.2021
- Educated customers on services provided to increase sales in training and grooming by over 33% from the previous sales quarter.
- Maintained the sales floor and merchandise displays to ensure accurate inventory management.
- Supported Pet Care Manager in training associates.
- Worked Part time while a full time student at SUNY Oswego.
- Engaged in friendly conversation with customer to better uncover individual needs.
Social Media | Content Creator
Self employed
01.2020 - Current
- Creative editing skills in Adobe Premiere Pro used to grab attention and retain it throughout videos
- Amassed over 20 million views in two years of experience
- Worked alongside a content creation organization to help secure sponsorships and create ad campaigns to increase profits
Education
Bachelor of Science - BS - Marketing
State University of New York at Oswego
05-2021
Associate of Arts - AA - Economics
State University of New York At Oswego
05-2021
Skills
- Digital Marketing
- Teamwork
- Social Media
- Communication
- Problem solving
- Creative writing
- Customer service
Timeline
Manager
PetSmart
05.2021 - Current
Social Media | Content Creator
Self employed
01.2020 - Current
Part Time Associate
PetSmart
03.2017 - 05.2021
Bachelor of Science - BS - Marketing
State University of New York at Oswego
Associate of Arts - AA - Economics
State University of New York At Oswego
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