Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blen Yohannes

Patient Care Assistant, Customer Service Rep.
Vernal,UT

Summary

Highly experienced in patient care and customer service roles. I have taken a short break in 2023-2024 to pursue personal goals of art projects and shortly returned to the work force in retail. Currently focusing on building rapport with community and provided quality services in any role I hold. I feel rewarded when I am able to meet a clients needs and solve any problems they have by providing patience, solutions, and new perspectives in every situation that I confront.


Overview

6
6
years of professional experience
17
17
years of post-secondary education

Work History

Sales Associate

Hibbett Sports
03.2025 - Current
  • Maintained in-depth knowledge of current promotions, sales events, and product features to effectively communicate benefits to customers and enhance sales performance.
  • Operated point-of-sale (POS) systems accurately for transactions, managing cash register functions while adhering to company policies on cash handling and security measures.
  • Executed daily merchandising strategies by restocking shelves, organizing displays, and ensuring compliance with visual merchandising standards to maximize product visibility.

Painter

Self Employed
01.2024 - Current
  • Managed client requests for unique color transformations on furniture, delivering within a 3-day timeframe, creating strong rapport resulting in good references from previous clients.
  • Performed preparation processes, including surface cleaning, sanding, and priming for optimal paint adhesion of various artistic mediums, including acrylic, pastel, and watercolor.
  • Upheld cleanliness and organization in the workspace post-completion to maintain an efficient work environment.

Teen Coach

Utah Youth Village
07.2023 - 10.2023
  • Facilitated team-building activities that promoted cooperation, communication, and conflict resolution to promote. growth in youth and families' lives.
  • Applied behavior modification techniques for positive youth development and regularly evaluated changes to adjust youths' treatment plans.
  • Relayed updates about changes in youth from the patient care team to families and fostered rapport with troubled youth to provide informed and safe care.

Medical Assistant

U of U Sugarhouse Clinic
07.2019 - 06.2023
  • Assisted healthcare providers with patient examinations, blood-draws, and immunizations and ensured accurate documentation of medical histories and vital signs.
  • Performed routine laboratory tests and obtained specimens, maintaining compliance with health regulations and protocols.
  • Coordinated communication between patients and healthcare providers, addressing inquiries and ensured timely follow-up appointments.

Education

High School Diploma -

West High School
05.2001 - 01.2018

Skills

  • Asset Prevention
  • Safety Procedures
  • Cash register operation
  • Computer Skills
  • Phone Etiquette
  • Teamwork and collaboration
  • Conflict resolution
  • Persuasion techniques
  • Attention to Detail
  • Time Management

Timeline

Sales Associate

Hibbett Sports
03.2025 - Current

Painter

Self Employed
01.2024 - Current

Teen Coach

Utah Youth Village
07.2023 - 10.2023

Medical Assistant

U of U Sugarhouse Clinic
07.2019 - 06.2023

High School Diploma -

West High School
05.2001 - 01.2018

Similar Profiles

CREATE PROFILE
Blen YohannesPatient Care Assistant, Customer Service Rep.