Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Trenton Ball

Hubert,NC

Summary

Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Aviation Support Equipment Technician, PVT, with 1 year of experience working with aviation maintenance equipment. Successful at preventive maintenance, following directions and accurate troubleshooting. Knowledgeable about UAS safety and drafting maintenance schedules.

Overview

10
10
years of professional experience

Work History

Security Officer

Allied Universal
11.2020 - Current
    • Improved overall security by conducting regular patrols and monitoring surveillance systems.
    • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
    • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
    • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Security Guard

Securitas
07.2020 - 11.2020
    • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
    • Maintained visitor logs for accurate record-keeping and improved site access control.

Customer Service Representative

AT&T
02.2020 - 07.2020
    • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
    • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
    • Assisted customers in navigating company website and placing online orders, improving overall user experience.
    • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
    • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Overnight Stocker

Foodcity
11.2019 - 02.2020
    • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
    • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
    • Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
    • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.

Assembly Line Worker

Utility Trailer Manufacturing Company
06.2019 - 11.2019
    • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
    • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
    • Met daily production quotas by working effectively within a fast-paced assembly line environment.

15E

U.S. Army
08.2018 - 06.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.

Walmart Stocker

Walmart
06.2017 - 08.2018
    • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
    • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
    • Improved customer satisfaction by promptly locating items and providing product information.
    • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
    • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
    • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Crew Member

Wendy's
07.2014 - 06.2017
    • Improved customer satisfaction by providing friendly and efficient service at the register.
    • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
    • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
    • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
    • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
    • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

No Degree - UAV Technician

Cochise College
Fort Huachuca, AZ

High School Or Equivalent - Engineering (Pre-Engineering)

Lebanon High School
06.2017

Skills

    • Military Experience
    • Security
    • Surveillance
    • Time Management
      • Load & Unload
      • Mechanical Troubleshooting
      • Electrical Systems Maintenance
      • Blueprint Reading

Personal Information

  • Military Service Branch: United States Army
  • Military Service Rank: Pvt

Timeline

Security Officer

Allied Universal
11.2020 - Current

Security Guard

Securitas
07.2020 - 11.2020

Customer Service Representative

AT&T
02.2020 - 07.2020

Overnight Stocker

Foodcity
11.2019 - 02.2020

Assembly Line Worker

Utility Trailer Manufacturing Company
06.2019 - 11.2019

15E

U.S. Army
08.2018 - 06.2019

Walmart Stocker

Walmart
06.2017 - 08.2018

Crew Member

Wendy's
07.2014 - 06.2017

No Degree - UAV Technician

Cochise College

High School Or Equivalent - Engineering (Pre-Engineering)

Lebanon High School

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Trenton Ball