Richard Ntirampeba

• Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
• Enforced access control measures by established procedures.
• Assisted other departments as needed, such as deliveries from vendors or contractors.
• Monitored surveillance cameras and responded to suspicious activity.
• Inspected fire extinguishers to ensure they were properly charged and operational.
• Assisted with crowd control during large events held at the facility.
• Maintained accurate logs of all security-related activities.
• Responded to alarms and conducted investigations as required.
• Performed first aid and CPR when necessary during emergencies.
• Operated communication systems between officers stationed throughout the facility.
• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
• Investigated all reported incidents of theft or vandalism on premises.
• Confirmed visitor identification before granting entry into the building.
• Provided escorts for visitors as needed throughout the facility.
• Participated in training sessions to stay up-to-date on current security trends and best practices.
• Prepared detailed reports regarding daily activities, unusual occurrences, and maintenance issues.
• Adhered to post orders while maintaining a visible presence around the property.
• Greeted staff, guests, vendors, and contractors. Upon arrival at the facility entrance.
• Checked for safety hazards and took corrective action when necessary.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Assisted in the development and implementation of security policies and procedures.
• Guarded restricted areas to prevent unauthorized entry.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Monitored premises and recorded activity in daily officer reports.
• Enforced security regulations and escorted non-compliant individuals to private areas for processing.
• Reported safety hazards for remediation response.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Surveyed property to prevent and identify vandalism or disarmed alarm systems.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
• Observed patrons and customers to quickly address security situations.
• Verified photo IDs and tickets to allow guests passage.
• Searched individuals and baggage for weapons and other prohibited items.
• Secured personnel and premises by inspecting buildings and patrolling property.
• Completed incident reports to record security or loss prevention incidents.
• Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
• Inspected the parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
• Documented security-related situations and submitted in-depth reports to superiors.
• Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
• Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
• Sounded alarms and called the police or fire department in cases of fire or the presence of unauthorized persons.
• Surveyed multiple CCTV feeds to closely monitor important areas on the grounds.
• Coordinated with law enforcement and emergency responders during incidents and emergencies.
• Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
• Maintained high levels of alertness throughout shifts.
• Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
• Searched bags manually to identify prohibited items and contraband.
• Patrolled crowds during events to preserve order and promote security.
• Reviewed guest identification and employee credentials to authorize entry onto premises.
• Escorted individuals requiring personal protection to provide safe transport to specified locations.
• Identified suspicious activity to determine appropriate response.
• Adhered to daily patrol schedules to support a consistent security presence throughout the property.
• Monitored security cameras to identify and respond to suspicious activity.
• Monitored CCTV systems to ensure the safety and security of premises.
• Explained security protocols to employees and guests to promote readiness for emergencies.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
• Detected emergencies through keen listening and close observation to respond appropriately to alarms.
• Deter criminal activity, vandalism, and general misconduct by providing an expert and highly visible security presence at facilities.
• Warned violators of rule infractions and escorted unauthorized persons off premises.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Provided friendly and professional assistance to employees, visitors, and customers.
• Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.

• Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
• Enforced access control measures in accordance with established procedures.
• Provided assistance to other departments as needed such as deliveries from vendors or contractors.
• Monitored surveillance cameras and responded to suspicious activity.
• Inspected fire extinguishers to ensure they were properly charged and operational.
• Assisted with crowd control during large events held at the facility.
• Maintained accurate logs of all security related activities.
• Responded to alarms and conducted investigations as required.
• Performed first aid and CPR when necessary during emergency situations.
• Operated communication systems between officers stationed throughout the facility.
• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
• Provided escorts for visitors as needed throughout the facility.
• Investigated all reported incidents of theft or vandalism on premises.
• Participated in training sessions to stay up-to-date on current security trends and best practices.
• Confirmed visitor identification prior to granting entry into the building.
• Adhered to post orders while maintaining a visible presence around the property.
• Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
• Assisted in the development and implementation of security policies and procedures.
• Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Monitored premises and recorded activity in daily officer reports.
• Guarded restricted areas to prevent unauthorized entry.
• Checked for safety hazards and took corrective action when necessary.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
• Observed patrons and customers to quickly address security situations.
• Surveyed property to prevent and identify vandalism or disarmed alarm systems.
• Enforced security regulations and escorted non-compliant individuals to private areas for processing.
• Reported safety hazards for remediation response.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Searched individuals and baggage for weapons and other prohibited items.
• Secured personnel and premises by inspecting buildings and patrolling property.
• Completed incident reports to record security or loss prevention incidents.
• Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
• Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
• Documented security-related situations and submitted in-depth reports to superiors.
• Verified photo IDs and tickets to allow guests passage.
• Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
• Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
• Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
• Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
• Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
• Coordinated with law enforcement and emergency responders during incidents and emergencies.
• Provided friendly and professional assistance to employees, visitors and customers.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Warned violators of rule infractions and escorted unauthorized persons off premises.
• Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
• Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
• Explained security protocols to employees and guests to promote readiness for emergency situations.
• Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
• Maintained high levels of alertness throughout shifts.
• Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
• Searched bags manually to identify prohibited items and contraband.
• Patrolled crowds during events to preserve order and promote security.
• Reviewed guest identification and employee credentials to authorize entry onto premises.
• Escorted individuals requiring personal protection to provide safe transport to specified locations.
• Identified suspicious activity to determine appropriate response.
• Adhered to daily patrol schedules to support consistent security presence throughout property.
• Monitored security cameras to identify and respond to suspicious activity.

Our comprehensive range of airport terminal services caters to the needs of airlines, passengers, and cargo carriers. Our services are designed to provide a seamless experience for travelers and operators alike. Our services include aircraft refueling, ramp and cargo handling, passenger services, de-icing, interior cabin cleaning, GSE maintenance, FBO, and airport hospitality services. We pride ourselves on our ability to deliver high-quality services that meet and exceed the expectations of our clients. Our dedicated team of professionals is committed to ensuring that our services are efficient, safe, and cost-effective. Whether it's refueling, cargo handling, or meet-and-greet services, we have the expertise and resources to get the job done right.

• Loaded and unloaded aircraft with baggage, cargo, and mail safely and efficiently.
• Performed pre-flight maintenance checks such as tire pressure and fuel levels on ground service equipment.
• Verified the correct labeling of containers containing hazardous materials for transport on planes.
• Processed necessary paperwork related to cargo shipments, including customs documents.
• Organized baggage carts for loading onto planes accurately according to airline specifications.
• Prepared detailed reports summarizing activities performed during the shift.
• Assisted passengers with special needs, including wheelchairs, strollers, and other mobility aids.
• Operated a variety of motorized vehicles such as tugs, belt loaders, and forklifts. Safely and efficiently around the airport premises.
• Communicated effectively with ground crew members to ensure smooth operation of flights.
• Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
• Checked flight manifests to ensure accuracy of luggage loaded onto planes.
• Assisted passengers in finding their lost luggage at baggage claim areas.
• Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
• Loaded and unloaded aircraft cargo, passenger baggage, and freight.
• Collected, sorted, and checked baggage tags against flight lists.
• Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
• Participated in team meetings to discuss performance, safety, and operational improvements.
• Managed baggage sorting and routing to correct flights and baggage claim areas.
• Updated and maintained accurate records of baggage and cargo handling activities.
• Assisted passengers with special needs or requests regarding their baggage.
• Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
• Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
• Conducted thorough inspections of baggage and cargo for security compliance.
• Participated in regular safety drills and training sessions.
• Followed safety procedures such as using reflective gear while working on the ramp.
• Maintained accurate records of all GSE used throughout the shift.
• Inspected aircraft interiors before take-off for any hazards or debris that could cause damage during flight.
• Ensured proper weight balance on aircraft by placing heavy items aft of the plane.
• Worked closely with air traffic control personnel to coordinate the safe movement of planes on the taxiway.
• Conducted daily safety inspections of ramps and runways, ensuring no debris or foreign objects were present before takeoff.
• Monitored weather conditions regularly to adjust operations accordingly when needed.
• Positioned and pushed aircraft from remote airport locations to specified areas for operation.
• Handled passenger luggage, mail, and cargo by following safety and privacy protocols.
• I talked with the ground crew, flight crew, and tow person about ramp operations and flight requirements.
• Operated conveyor belts, push-back tractors, and aircraft tugs daily.
• Coordinated day-to-day schedules, tasks, and positions for the ground crew.
• Connected electrical power units and service hoses to aircraft.
• Loaded and unloaded aircraft cargo, passenger baggage, and freight.

I had the opportunity to serve as a personal trainer at Planet Fitness from February 3rd, 2022, until recently. Throughout my tenure, I utilized my proficiency to formulate tailored workout regimes for my clients, considering their performance capabilities. I also provided comprehensive guidance on preventive care, nutrition, fitness, stress management, and ergonomic practices to help my clients achieve their fitness goals holistically.

Moreover, I developed well-defined diet and exercise plans to cater to my client's specific dietary requirements and medical conditions. Although I enjoyed my time at Planet Fitness, I have now decided to pursue a career in personal training and nutrition. I hold a certification from ISSA as a personal trainer, and I utilize social media platforms to remain connected with my clients and promote my services.

• Scheduled appointments with clients and communicated effectively with them via phone or email.
• Demonstrated various exercises with the use of free weights and machines.
• Maintained a clean environment by wiping down equipment after each use by a client.
• Assisted clients in setting realistic short-term and long-term goals.
• Educated clients about the benefits of regular exercise and healthy eating habits.
• Performed administrative duties such as billing customers or ordering supplies as needed.
• Created nutritional plans that support the overall health goals of clients.
• Provided instructions in proper form, technique, and safety when performing exercises.
• Monitored the progress of clients during workouts and provided feedback and encouragement.
• Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
• Explained principles of nutrition, including basic dietary guidelines, to help optimize results.
• Provided instruction in stretching techniques to improve flexibility and reduce the risk of injury.
• Recommended products, such as dietary supplements or heart rate monitors, when necessary.
• Responded promptly to customer inquiries regarding services offered or upcoming events.
• Inspected equipment regularly to ensure it is safe and functioning properly.
• Motivated clients to reach their personal best by providing positive reinforcement.
• Maintained records of the client's performance data, such as weight loss and muscle gain.
• Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
• Developed personalized fitness programs for clients based on their individual goals and needs.
• Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
• Organized group classes for small groups or large groups, depending on the client's preferences.
• Demonstrated safe and proper exercise techniques to clients.
• Maintained files detailing personal fitness regimens, records, and contracts in a newly implemented system to keep client information current.
• Led, instructed, and motivated individuals during cardiovascular exercise, strength training, and stretching activities.
• Built and established relationships with members and guests to help in the pursuit of fitness goals.
• Resolved member and guest complaints or notified the supervisor of solutions.
• Maintained records of clients' performance data, such as weight loss and muscle gain.
• Organized group classes for small groups or large groups, depending on the client's preferences.
• Created nutritional plans that support the overall health goals of clients.
• Monitored the progress of clients during workouts and provided feedback and encouragement.
• Explained principles of nutrition, including basic dietary guidelines, to help optimize results.
• Provided instruction in stretching techniques to improve flexibility and reduce the risk of injury.
• Recommended products, such as dietary supplements or heart rate monitors, when necessary.
• Maintained files detailing personal fitness regimens, records, and contracts in a newly implemented system to keep client information current.
• Studied multiple programs to provide health education, wellness, and fitness program development to clients.
• Arranged motivational exercise programs to promote healthy lifestyle choices.
• Suggested exercise modifications to individual clients to avoid strain and injury.
• Measured the client's overall fitness by completing comprehensive evaluations and physician clearances.
• Explained and demonstrated fitness and conditioning techniques and movements.
• Prepared for classes in advance, selected and queued music beforehand, and began and ended classes on time for the maximum benefit to attendees.
• Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
• Observed participants during classes, watching for issues and incorrect techniques.
• Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities, and orientations.
• Assessed the needs of participants and developed class exercises to address expectations.
• Enforced safe exercise equipment use, reminding members of rules and guiding techniques.
• Studied multiple programs to provide health education, wellness, and fitness program development to clients.
• Created personal training experiences for clients.
• Assisted clients with developing reasonable diets and nutritional guidelines.
• Communicated with clients to determine goals and performed client assessments.
• Resolved member and guest complaints or notified the supervisor of solutions.
• Built and established relationships with members and guests to help in the pursuit of fitness goals.
• Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management, and ergonomics.
• Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
• Explained and taught the proper use of weights, exercise bands, and other fitness equipment.
• Built and established lasting relationships using encouragement and personal support.
• Demonstrated proper breathing techniques and meditation exercises.
• Set up equipment and weights for use by class participants.
• Promoted classes and facility amenities on social media.
• Monitored class participants for appropriate techniques to prevent injuries.
• Recommended modifications of exercises to help participants avoid injuries.
• Wiped down exercise mats, weights, and equipment before and after use.
• Treated minor injuries and administered first aid.
• I built and continually expanded my knowledge and expertise on the latest fitness trends and programs, and kept class content fresh and interesting.
• Enforced safety rules and procedures to minimize injuries.
• Advised participants on proper attire and appropriate shoes for class.
• Invited individuals of all ages and fitness levels to participate in classes.
• Coached and encouraged participants during exercises and routines.

The following is a job description for the position of Walmart front-end associate between July 7, 2021, and October 20th, 2021. The job duties entailed ensuring a safe and organized working environment by closely monitoring for hazards and keeping the area clean and neat. Materials were unloaded and organized from delivery trucks using dollies and pallet jacks.

• Provided feedback from customers to store management to improve service and products.
• Resolved customer complaints, guided them, and provided relevant information.
• Bagged, boxed, or wrapped merchandise carefully and efficiently.
• Assisted customers with self-checkout processes and troubleshooting any issues.
• Implemented company policies and procedures to maintain operational efficiency.
• Facilitated the signing up of customers for store loyalty and credit card programs.
• Utilized POS systems effectively to process sales and manage customer data.

Additionally, the position required operating the cash register and processing cash, check, and credit card transactions with exceptional attention to accuracy. Monitoring refrigeration, freezer, and cooling areas for proper functioning and reporting issues to the supervisor was also a crucial responsibility.

Throughout the tenure, the job demanded the consistent lifting of materials weighing between 50 to 100 pounds.

• Collaborated closely with coworkers on special projects or tasks as assigned by manager.
• Answered incoming calls promptly, providing accurate information about products and services.
• Demonstrated strong problem solving skills when handling customer complaints or inquiries.
• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
• Performed daily opening and closing procedures according to standard operating procedures.
• Stocked shelves with new inventory according to established guidelines.
• Greeted customers and provided assistance with product selection.
• Processed customer transactions and provided excellent customer service.
• Greeted customers warmly upon arrival and identified their needs.
• Integrated third-party APIs into existing web applications to improve functionality.
• Utilized point-of-sale system to process cash, credit card, check and gift card payments.
• Assisted in organizing merchandise displays on the sales floor.
• Consistently met all performance goals set by management.
• Verified accuracy of pricing signs throughout store.
• Organized backroom storage areas according to company standards.
• Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
• Maintained a clean, organized and inviting store environment.
• Ensured compliance with all safety policies and procedures.
• Re-stocked check-out line and end-cap displays with new merchandise.
• Processed returns and exchanges according to store policies.
• Provided product knowledge to customers as needed.
• Tracked inventory levels using company software programs.
• Processed and completed cash or credit transactions accurately.
• Operated register for cash, check, and credit card transactions, maintaining accuracy.
• Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
• Maintained clean and clutter-free front-end area.
• Greeted customers upon arrival and offered assistance with locating store merchandise.
• Packaged, transported, and loaded customer orders into shopping carts and vehicles for carry-out or pick-up service.
• Greeted customers warmly and directed them to appropriate store sections.
• Trained new front-end associates on checkout procedures and customer service best practices.
• Participated in periodic team meetings to discuss targets, achievements, and areas for improvement.
• Kept checkout areas clean, organized, and replenished with necessary supplies.
• Ensured pricing is correct and applied discounts and loyalty programs appropriately.
• Balanced cash drawers and generated reports for store management.
• Monitored and maintained the front-end area to ensure safety and prevent shoplifting.

As a Dexcom Machine Operator from October 27th, 2020, to July 7, 2021, I have gained experience in identifying machinery malfunctions through performing troubleshooting tasks. I have also inspected and tested components, assemblies, and power tools to ensure proper functionality. My expertise in boxing, labeling, and transporting items has supported assembly operations, and I have prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.

I am a dedicated and efficient worker who strives to maintain a high level of quality in my work. My attention to detail and commitment to safety have helped me excel in this position. I am confident that my skills and experience would make a valuable contribution to your team.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

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• Cleaned working areas regularly to maintain a safe environment.
• Adjusted machine components to regulate speed, pressure, temperature, and other factors as needed.
• Performed necessary quality checks on finished products before shipment.
• Set up and operated production machinery by prescribed procedures and guidelines.
• Restocked supplies such as screws, nuts, bolts when needed.
• Organized workstations to maximize efficiency during the assembly process.
• Calibrated machine settings to ensure precise operation and tolerances were met.
• Inspected parts for defects using precision measuring instruments.
• Assisted with the installation of new equipment as directed by the supervisor.
• Loaded materials into production machinery according to instructions.
• Replaced faulty electrical components on machines when required.
• Assisted in troubleshooting any issues that arose during assembly processes.
• Repaired or replaced worn or defective parts on equipment using hand tools or power tools.
• Monitored machines for malfunctions or errors during operations.
• Performed daily maintenance of machines to ensure smooth running.
• Followed established manufacturing processes to assemble components correctly.
• Adjusted machine settings for optimal performance.
• Identified problems with mechanical systems and made repairs as needed.
• Maintained accurate records of production data, including quantity, type, and time frames of completed jobs.
• Trained new staff members in the use of production machinery and safety protocols.
• Collaborated with colleagues to improve existing assembly processes.
• Operated drill presses, milling machines, rivet, and hardware presses safely and correctly.
• Set up and operated drill presses to drill and tap holes into parts for assembly.
• Ensured safety regulations were followed at all times while operating machinery.
• Prepared the machine for production processes by equipping it with the required tools and parts.
• Inspected, operated, and tested completed products to verify conformance to customer specifications.
• Assembled systems of gears are created by aligning and meshing gears in gearboxes.
• Fastened or installed piping, fixtures, or wiring and electrical components to form assemblies or subassemblies.
• Reworked, repaired, or replaced damaged parts or assemblies.
• Prepared the machine for production processes by equipping it with the required tools and parts.
• Monitored and observed the production line to watch for pile-ups and jams.
• Verified production orders before starting set-up.
• Inspected assemblies for defects during various stages of production.
• Positioned or aligned components for assembly.
• Set up and operated metalworking machines to shape or fabricate parts.
• Laid out and drilled, tapped, or cut parts for assembly.
• Assessed work for errors or compliance issues and made corrections or modifications.
• Read and interpreted assembly blueprints or specifications manuals to plan assembly or building operations.
• Positioned or aligned components for assembly, manually or using hoists.
• Tested and troubleshooted final assemblies.
• Installed heat trace tape on tubing and controls, and bent large tubing with a power bender.
• Set and verified parts clearances.
• Removed rough spots and smooth surfaces to fit, trim, or clean parts.
• Maintained and lubricated parts or components.
• Verified conformance of parts to stock lists or blueprints using calipers, gauges, or micrometers.
• Monitored and observed the production line to watch for pile-ups and jams.
• Verified production orders before starting set-up.
• Documented daily production data and submitted accurate time logs to keep management up-to-date.
• Provided feedback to improve and streamline production processes.
• Fastened or installed piping, fixtures, or wiring and electrical components to form assemblies or subassemblies.
• Reworked, repaired, or replaced damaged parts or assemblies.
• Inspected, operated, and tested completed products to verify conformance to customer specifications.
• Assembled systems of gears are created by aligning and meshing gears in gearboxes.
• Retrieved correct materials from product inventory to perform various fabrication duties.