Jose Fernando Diaz
Dallas
Summary
Highly motivated and detail-oriented professional seeking a position where utilizing skills in project team collaboration, technical consulting, and project management to contribute to the success of the organization. Position to leverage strong organizational and analytical skills in optimizing business processes and contributing to operational excellence. Eager to apply academic knowledge and gain practical experience in a dynamic and growth-oriented company.
Overview
3
3
years of professional experience
Work History
GSOC Operator
Vistra Security for Allied Universal Security Services
10.2021 - 12.2022
- Monitors security systems and responds to alarms and incidents in timely and effective manner.
- Communicates with on-site security personnel and law enforcement to coordinate response to security breaches and emergencies.
- Created comprehensive documentation of system requirements and design, contributing to completion of successful implementations.
- Analyzes security footage and reports to identify potential threats and vulnerabilities.
- Maintains accurate records and documentation of security incidents and actions taken.
- Provides regular updates and reports to management on state of security at facility.
- Successfully reduced number of security breaches by 45% through implementation of new protocols
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
Operations Intern
Beacon Building Products
10.2020 - 09.2021
- Administered and enforced policies consistently across different work areas to maintain fair and equitable environment.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Supported operations team with resource allocation and utilization for optimal expense control
- Oversaw quality control to identify inconsistencies and malfunctions.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Account Assistant
Fastenal
01.2020 - 09.2020
- Managed all aspects of supply to large government contractors.
- Increased profitability of account sales by 15% through smart sourcing and purchasing of products .
- Assisted in setup and maintenance of large-scale vending machine projects for government agencies.
- Operated computers programmed with accounting software to record, store and analyze information.
- Assisted in building and testing solution, training customers, and ensuring successful deployment.
- Operated various machinery, including cranes and forklifts, to handle materials and inventory.
- Corresponded with vendors regarding invoices, balances due and refunds and managed vendor accounts database to maintain disciplined and accurate bookkeeping.
- Classified and summarized financial data to compile and enter in financial records.
Education
Bachelor of Arts - Criminology
The University of Texas At Dallas
Richardson, TX12.2022
Skills
- Microsoft Office and statistical software
- Experience in Leadership
- Organizational Skills
- Excellent communication and presentation skills
- Project team collaboration and coordination
- Reliable & Trustworthy
- Training customers on system usage
- Knowledge of criminal law and procedures
- Ability to conduct research and analyze data
- Documentation of system requirements and design
Languages
Spanish
Native or Bilingual
Timeline
GSOC Operator
Vistra Security for Allied Universal Security Services
10.2021 - 12.2022
Operations Intern
Beacon Building Products
10.2020 - 09.2021
Account Assistant
Fastenal
01.2020 - 09.2020
Bachelor of Arts - Criminology
The University of Texas At Dallas
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