Tracy Applewhite
Chicago,IL
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
24
24
years of professional experience
Work History
Supervisor Doorman
Allied Universal Security Services/ Mfort Security
2020.05 - Current
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Orchestrated building safety measurements to maintain security and protect residents.
School Custodian
Chicago Public Schools
2012.02 - 2018.09
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Moved furniture for cleaning and set up for special events.
- Checked in and stocked inventory throughout facility.
Doorman
Draper & Kramer Management
2012.09 - 2016.02
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Therapuetic Recreational Leader
Chicago Park District
1999.06 - 2011.09
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Kept athletic and games equipment and facilities organized and maintained.
- Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Trained staff members on conducting events and following safety procedures.
- Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
Education
No Degree - Broadcasting Communication
Kennedy King College
6301 S. Halsted Chiacgo ILL. 6062106.2025
High School Diploma -
Dunbar Vocational Career Academy
3000 S. King Drive Chicago 6061606.1998
Skills
- Staff Training
- Staff Development
- Market Analysis
- Vendor Negotiations
- Employee Scheduling
- Sales Team Development
- Safety Protocols
Timeline
Supervisor Doorman
Allied Universal Security Services/ Mfort Security
2020.05 - Current
Doorman
Draper & Kramer Management
2012.09 - 2016.02
School Custodian
Chicago Public Schools
2012.02 - 2018.09
Therapuetic Recreational Leader
Chicago Park District
1999.06 - 2011.09
No Degree - Broadcasting Communication
Kennedy King College
High School Diploma -
Dunbar Vocational Career Academy
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