Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Work History
Head Doorman
Mfort Security/Allied Universal Security
05.2018 - Current
Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
Managed and motivated employees to be productive and engaged in work.
Established team priorities, maintained schedules and monitored performance.
School Custodian
Chicago Public School
02.2012 - 09.2016
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Moved furniture for cleaning and set up for special events.
Doorman
Draper & Kramer Management
09.2012 - 01.2016
Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Recreational Leader
Chicago Park District
06.1999 - 08.2011
Maintained inventory of supplies and equipment with established sign-out procedures.
Kept athletic and games equipment and facilities organized and maintained.
Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.
Coordinated staff volunteers to supervise events and facilitate scheduled activities.
Planned and evaluated recreation and athletic programs with recreation director to support community.
Education
No Degree - Broadcasting Communication
Kennedy King College
6300 S. Halsted Chicago IL
06.2026
High School Diploma -
Dunbar Vocational H.S
3000 S. King Drive Chicago IL
06.1998
Skills
Lead Generation
Staff Management
Sales and Marketing
Customer Relationship Management
Strategic Planning
Schedule Preparation
Timeline
Head Doorman
Mfort Security/Allied Universal Security
05.2018 - Current
Doorman
Draper & Kramer Management
09.2012 - 01.2016
School Custodian
Chicago Public School
02.2012 - 09.2016
Recreational Leader
Chicago Park District
06.1999 - 08.2011
No Degree - Broadcasting Communication
Kennedy King College
High School Diploma -
Dunbar Vocational H.S
Similar Profiles
Tracy ApplewhiteTracy Applewhite
Supervisor Doorman at Allied Universal Security Services/ Mfort SecuritySupervisor Doorman at Allied Universal Security Services/ Mfort Security