Tracy Applewhite
Chicago,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
32
32
years of professional experience
Work History
Supervisor Doorman/Clerk
Mfort Security/Allied Universal
06.2016 - Current
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Established team priorities, maintained schedules and monitored performance.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Custodian
Chicago Public Schools
02.2012 - 09.2016
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Supervisor Doorman
Draper & Kramer
09.2012 - 02.2016
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Therapeutic Recreational Leader
Chicago Park District
06.1991 - 08.2011
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Kept athletic and games equipment and facilities organized and maintained.
- Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization and educational opportunities.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
- Tracked program spending, enrollments and attendance to produce monthly reports for program director.
Casual Mail Handler
USPS
12.2000 - 02.2001
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
Education
High School Diploma -
Dunbar Vocational High School
3000 S. King Drive06.1998
No Degree -
Kennedy King College
3000 S. King Drive06.1998
Skills
- Advisory Services
- Time Management
- Issue Resolution
- Project Management
- Product Management and Branding
- Invoice Reconciliation
- Managing Appointments
- Finance and Accounting Operations
My goals will be to obtain my degree to enhance growth and potential promotional stability
I am skillfully balanced in organizational objectives and productive relationships, strategizing and recommending ways in which to achieve and maintain a competitive business edge. My innovation and communication talents have supported my professional growth. I thrive in high-pressure and fast paced situations, striving for positive results by applying exceptional customer service. I am able to visualize success and identity unconventional yet highley effective strategies for achieving it.
Timeline
Supervisor Doorman/Clerk
Mfort Security/Allied Universal
06.2016 - Current
Supervisor Doorman
Draper & Kramer
09.2012 - 02.2016
Custodian
Chicago Public Schools
02.2012 - 09.2016
Casual Mail Handler
USPS
12.2000 - 02.2001
Therapeutic Recreational Leader
Chicago Park District
06.1991 - 08.2011
High School Diploma -
Dunbar Vocational High School
No Degree -
Kennedy King College
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