Energetic Community Liaison bringing over 20 years of community contribution to fulfill liaison role. Strong academic background in EMS with foundation in local community resources. Highly skilled in public speaking with aptitude for event coordination and community networking.
Overview
22
22
years of professional experience
Work History
Community Liaison
Roosevelt Rehabilitation Center
Philadelphia, PA
08.2020 - Current
Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
Communicated with community members to assess concerns or current issues and identify corrective measures.
Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
Educated community members regarding resources.
Educated staff cultural needs of Eastern European residents and families.
Navigated language barriers between staff and residents.
CEO
Safety First Ambulance
Philadelphia, United States
05.2011 - Current
Built productive relationships with industry partners and competitors to support strategic business objectives.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Developed key operational initiatives to drive and maintain substantial business growth.
Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
Maintained effective staff and resource utilization rates to balance financial and operational obligations.
Met dynamic needs by keeping internal systems scalable and highly responsive.
Initiated aggressive hiring push and training of industry-renowned candidates as department managers to drive organizational improvements.
Assistant Administrator
Health Care Consultants Of NY
Brooklyn, NY
05.2000 - 07.2009
Performed routine clerical tasks by scanning, filing and copying documents.
Maintained digital databases, physical files and area logs.
Arranged conference rooms and facilities to prepare for meetings.
Tracked expenses, processed invoices and completed other related accounting tasks.
Managed purchasing, stocking and organizing inventory.
Evaluated correspondence, contracts and other business documentation for accuracy.
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Collected, arranged and input information into database system.
Educated staff on organizational mission and goals to help employees achieve success.