Maximilian Cappelli-King
Brooklyn,NY
Summary
Dedicated non-profit professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Employment and Community Service Coordinator
Ahrc Nyc
New York, NY
12.2021 - Current
- Participate in Person Centered practices, including Discovery, Community Engagement activities, and Customized Employment.
- Perform Discovery process for individuals
- Provide coverage within supported employment in event of excessive staff absences.
- Create and maintain excellent relationships with all job seekers assigned, in order to provide top quality customer service and ensure future success in employment.
- Participate as member of interdisciplinary team, attending case conferences, staff meetings and parent meetings as appropriate.
Job Coach
Ahrc Nyc
New York, NY
07.2021 - 12.2021
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Worked with job seekers to determine job targets based on skills and personality.
- Assisted clients in building successful job search strategies.
- Kept detailed records of individual histories, scores and documents.
- Conducted individual and group counseling sessions.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Employment Skills Coordinator
Ahrc Nyc
New York, NY
12.2019 - 07.2021
- Building and maintaining positive relationships with people supported
- Following a “People First” philosophy in order to facilitate client’s personal growth and development
- Ensuring safety of individuals during environmental emergencies
- Supporting crisis prevention, intervention and resolution
Account Specialist
Eatstreet
Madison, WI
01.2019 - 07.2019
- Answered calls to customer service line and assisted customers and restaurant clients
- Worked with support team to tackle a queue of daily tasks
- Data entry for new menus and menu updates
- Drafted customer service reports and identified creative solutions to recurring issues
- Proactively sought new ways to provide customers and restaurant clients with a superb experience
Head Cleaner/Front Desk
Capital Fitness
Madison, WI
01.2018 - 12.2018
- Oversaw special-needs workers from Goodwill Industries, providing guidance and support
- Worked the front desk, greeted guests, completed check in and renewal transactions, and answered telephone
- Assessed cleanliness of building in entirety, and handled most pressing needs
Holiday Sales Associate
Macy's
Madison, WI
11.2017 - 01.2018
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
Bartender/Server
Forequarter
Madison, WI
05.2017 - 11.2017
- Manage the entire bar during open hours; prepare cocktails and other drinks for servers' tables and bar patrons
- Maintain order in the bar area to ensure a satisfying experience for customers
- Manage patrons to avoid excessive drinking by taking steps such as persuading customers to stop drinking or ordering taxis or other transportation for intoxicated patrons.
Guest Service Representative
Karme Choling
Barnet, VT
02.2016 - 05.2017
- Compute bills, collect payments, and make change for guests
- Keep records of room availability and guests' accounts using computer software
- Review accounts and charges with guests during the checkout process.
Waiter
Sujeo
Madison, WI
06.2015 - 12.2015
- Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required
- Describe and recommend wines to customers
- Explain how various menu items are prepared, describing ingredients and cooking methods.
Dancer
Mark Morris Dance Group
Brooklyn, NY
05.2014 - 06.2015
- Travel throughout United States, Europe, Eastern Hemisphere performing world-famous dance repertories
- Perform classical, modern, or acrobatic dances in productions, expressing stories, rhythm, and sound with their bodies
- Collaborate with choreographers to refine or modify dance steps
- Coordinate dancing with that of partners or dance ensembles
- Train, exercise, and attend dance classes to maintain high levels of technical proficiency, physical ability, and physical fitness.
Education
Bachelor of Fine Art - Dance
05.2013
Skills
- Written and verbal communication
- Proficient in Microsoft product
- Client needs assessments
- Computer Skills
- Attention to Detail
- Flexible and Adaptable
- Problem-Solving
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Employment and Community Service Coordinator - Ahrc Nyc
12.2021 - Current
Job Coach - Ahrc Nyc
07.2021 - 12.2021
Employment Skills Coordinator - Ahrc Nyc
12.2019 - 07.2021
Account Specialist - Eatstreet
01.2019 - 07.2019
Head Cleaner/Front Desk - Capital Fitness
01.2018 - 12.2018
Holiday Sales Associate - Macy's
11.2017 - 01.2018
Bartender/Server - Forequarter
05.2017 - 11.2017
Guest Service Representative - Karme Choling
02.2016 - 05.2017
Waiter - Sujeo
06.2015 - 12.2015
Dancer - Mark Morris Dance Group
05.2014 - 06.2015
The Juilliard School - Bachelor of Fine Art, Dance