GUSTAVO VARELA
New Orleans,LA
Summary
Self-improvement is an infinite journey, one in which I take immense pride. The sky is the limit when it comes to growth and nurturing a passion among people.
Overview
2
2
years of professional experience
Work History
Director of Engineering
W New Orleans - French Quarter
10.2022 - Current
- Property renovation July 2023-December 2023.
- Building upgrades including guest hallway HVAC, WiFi network, guest room entertainment, among other capital projects.
- Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
- Expanded business relationships via one-on-one interactions and production of materials demonstrating culture of success.
- Developed and maintained positive relationships with key stakeholders, including clients, vendors, and internal teams.
- Presented technical findings at ownership meetings sharing knowledge within the field while enhancing networking possibilities.
- Built strong teams through selective recruitment and post-hire mentorship of junior engineers.
HVAC Mechanic III
Ernest N. Morial Convention Center
- Troubleshoot, repair, maintain all 347 pieces of HVAC equipment throughout building
- Install, setup, & fabrication of new AC units
- Inspect air handling units for proper operation
- Adjust/ repair belts, motors, pulleys, bearings as needed
- Pipe insulation repair/replace
- Keep Air filters up to date on all units
- Answer all HVAC related calls through building
- Achieved LEED Gold certification with building through HVAC maintenance & upkeep.
Engineering Supervisor
Renaissance Arts
- Direct report to Engineering Director
- Review/approve department payroll
- Post department schedule
- Maintain/Order department supplies
- Transcendent building asset control
- Oversee building upgrade projects
- Communicate with contractors/vendors
- Answer guest calls, ensure guest satisfaction
- Ensure building is up to date on Marriott and City of New Orleans standards
- Maintain proper life, fire, and safety inspections within building.
Stationary Engineer II
Renaissance Arts
- Plant maintenance – physical plant & BMS monitoring
- Answer guest calls and tend to hotel needs
- Conduct preventative maintenance on property
- Service on site equipment.
Housekeeping Supervisor
Renaissance Pere Marquette
- Open and close department
- Manage 25+ employees
- Made housekeeping schedule
- Conducted payroll through Atlas and Work Records
- Ensured operations functioned correctly in the department
- Paid department bills.
Housekeeping Lead
Renaissance Pere Marquette
- Open and close department
- Manage 25+ employees
- Placed housekeeping supplies order and kept up with inventory
- Conducted room and lobby inspections.
Houseman
Renaissance Pere Marquette
10.2010
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Education
HVAC certification -
Delgado
New Orleans, LA12.2016
Skills
- Fluently Bilingual (English and Spanish)
- ESCO 608 Universal refrigeration license
- 2nd Class New Orleans Stationary boiler license
- 2nd Class New Orleans Stationary AC license
- Forklift, Boom lift, & Scissor lift certified
- Policy/Program development
- Property asset management
- Staff development
- Inventory Control
- Experience with 25 employees
- First aid certification
- NCCER core certification
References
Available upon request
Timeline
Director of Engineering
W New Orleans - French Quarter
10.2022 - Current
Houseman
Renaissance Pere Marquette
10.2010
HVAC Mechanic III
Ernest N. Morial Convention Center
Engineering Supervisor
Renaissance Arts
Stationary Engineer II
Renaissance Arts
Housekeeping Supervisor
Renaissance Pere Marquette
Housekeeping Lead
Renaissance Pere Marquette
HVAC certification -
Delgado
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